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HR Lead

Company: My Perfect Stitch Limited

Position: HR Lead

Employment Type: Full-Time, Permanent

Location: Lusaka, Zambia

Reports To: Chief Executive Officer

Post Date: 14 October 2026

Application Deadline: 23 October 2026

We Are Hiring | HR Lead

My Perfect Stitch Limited is looking for a proactive, experienced and results-driven HR Lead to strengthen our people function and support our growing bags, furniture and interior design operations.

If you combine strategic thinking with hands-on execution and enjoy building effective HR systems, we would love to hear from you.

Your Key Responsibilities

Lead recruitment, workforce planning and onboarding.
Drive performance management, goal setting and employee reviews.
Manage employee relations, grievances and disciplinary processes fairly and professionally.
Identify training needs and coordinate employee development.
Maintain HR policies and support compliance with Zambian labour law.
Administer leave and benefits, and provide accurate HR inputs for payroll.
Prepare weekly, monthly and quarterly HR reports, highlighting results, gaps and risks.
Support organisational planning and keep job descriptions up to date.

What We Are Looking For

A degree in Human Resources Management, Business Administration or a related field.
At least 3–5 years’ experience in an HR generalist or HR lead role.
Professional HR certification, such as ZIHRM, CIPD or equivalent, is preferred.
Experience building or improving HR systems; SME, manufacturing or retail experience is an advantage.
Strong knowledge of HR practices and Zambian employment legislation.
Strong Microsoft Excel, Word and PowerPoint skills, with the ability to prepare and present data-driven HR reports.
Sound judgment, effective communication and conflict-resolution skills.
High levels of confidentiality, integrity and accountability.
Ability to work independently and provide practical advice to management.

How to Apply

Send your CV, cover letter and copies of your qualifications to:

Email: resume@myperfectstitch.co.zm

Email Subject: Application: HR Lead – [Full Name]

Application Deadline: 23 October 2026

Only shortlisted candidates will be contacted.

My Perfect Stitch Limited is an equal-opportunity employer.

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Business Development Manager

Company: Veritas General Insurance Plc

Department: Business Development

Position: Business Development Manager – Southern Region

Location: Southern Region, Zambia

Application Deadline: 19 October 2026

Post Date: 13 October 2026

Business Development Manager – Southern Region

Grow Veritas’ Southern Region portfolio through corporate insurance sales, trusted client relationships and thoughtful, client-focused solutions.

Experience and Qualifications

Minimum Full Grade 12 Secondary School Certificate.
Bachelor’s Degree from a recognised Institution of Higher Learning in Economics, Business Administration, Marketing, Insurance & Pensions Administration, Accountancy or a related field.
Diploma in Marketing (CIM) or (ZIM).
Well-standing member of ZIM.
Keep abreast of legal and insurance changes as they are amended from time to time.
Seven years’ Insurance Corporate Sales experience.
Track record of excellent performance in a similar environment.
Computer literate (Word, PowerPoint, Excel and Outlook).
Valid Driver’s Licence.

Responsibilities

Achieve revenue targets by growing a portfolio of existing clients and optimising revenue opportunities, or by acquiring new clients.
Deliver exceptional service that exceeds customer expectations through proactive, innovative and appropriate solutions.
Build and maintain strategic relationships with internal and external parties to support the sales strategy.
Maintain expert knowledge of relevant legislation and amendments, industry best practices, and provide proactive advice and solutions to relevant stakeholders.
Provide sales support efficiencies and services in order to ensure retention of clients.
Convert identified leads into successful sales.
Achieve targets as set according to business areas or sales plans.
Define portfolio growth strategy in line with predetermined annual growth targets through competitor analysis, innovative value propositions, new business and cross-selling opportunities.
Structure complex Business Development proposals and compile proposals for presentation to the Underwriting and Claims Committee.
Keep up to date with financial and economic developments to inform and support clients and provide clear analysis for business processes and documentation.

How to Apply

Interested candidates should submit an application letter and detailed CV, quoting the position applied for, to the Veritas General Insurance Plc Human Resources Department.

Email: veritas@veritasgeneral.com

Application Deadline: 19 October 2026

Only shortlisted candidates will be contacted.

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Logistics Manager & Warehouse Manager

Compliance and Membership Manager & Assistant Compliance and Membership Officer

Company: Zambia Institute of Procurement and Supply (ZIPS)

Positions: Compliance and Membership Manager (1) and Assistant Compliance and Membership Officer (1)

Employment Type: full-time

Location: Lusaka, Zambia

Post Date: 10 October 2026

Application Deadline: 26 October 2026 at 17:00 hours

Employment Opportunities

Background

Zambia Institute of Procurement and Supply is a statutory professional regulatory body established under an Act of Parliament to regulate the practice and conduct of professionals in the procurement and supply chain management profession.

The Institute is responsible for, among other functions, regulating professional practice, registering and maintaining a register of professionals, promoting ethical and professional standards, providing continuing professional development, and protecting the interests of the profession and the public.

Applications are invited from suitably qualified and experienced individuals with a vision to excel in the following positions:

1. Compliance and Membership Manager (1 Position)

Job Purpose

The Membership and Compliance Manager will be in charge of leading and managing overall membership recruitment, retention, licensing, compliance and enforcement functions of the Institute in accordance with the Zambia Institute of Procurement and Supply Act No. 29 of 2025, to ensure that only qualified and licensed persons practice procurement and supply in Zambia.

Key Responsibilities

Working under the supervision of the Registrar/Chief Executive Officer, the specific responsibilities of the Procurement Specialist shall be:

Developing and implementing membership growth and retention strategies.
Overseeing the end-to-end membership application, registration, and renewal process.
Ensuring members comply with ZIPS' Code of Ethics and Professional Conduct.
Ensuring data protection and confidentiality of member information.
Educating members on ethical standards, compliance requirements, and best practices.
Developing and reviewing membership and compliance policies.
Planning and conducting compliance inspections in public and private institutions.

Qualifications and Experience

The ideal candidate should possess:

A Bachelor’s Degree in Business Administration, Public Administration, Business Development Studies or another relevant discipline from a recognized institution.
Grade 12 Certificate with five (5) credits including Mathematics and English.
Excellent customer and personal service skills with the use of relevant tools and technology.
At least 7 years' relevant professional experience, with at least 3 years at managerial or supervisory level.
Must be a paid-up member of a relevant professional body.

Skills and Competencies

Understanding of the ZIPS Act No. 29 of 2025 is an added advantage.
Proficiency in MS Office Suite and experience with Customer Relationship Management (CRM) or membership management systems.
Excellent written and verbal communication skills.
Strong interpersonal skills with a focus on customer service.
High level of integrity, honesty, and ability to handle confidential information with discretion.
Strong analytical skills and attention to detail.

Personal Attributes

Self-starter.
Proactive, with keen attention to detail.
Integrity.
Reliability.
Team player.
Effective communicator: oral, written and interpersonal.

2. Assistant Compliance and Membership Officer (1 Position)

Job Purpose

The Assistant Compliance and Membership Officer will provide operational and administrative support in the implementation of the Institute’s membership, compliance, professional registration and regulatory functions. The position will assist in ensuring that members and regulated practitioners comply with the Institute’s statutory, regulatory and professional requirements, while providing efficient and responsive membership services.

Key Responsibilities

Working under the supervision of the Compliance and Membership Manager, the specific responsibilities of the Assistant Compliance and Membership Officer shall be:

Assist in the processing of new membership applications, renewals, and upgrades.
Provide exceptional customer service by promptly and professionally resolving member inquiries via email, phone, and in person.
Support the implementation and monitoring of compliance policies and procedures.
Assist in the issuance of practicing licenses and ensure members are registered in the appropriate membership categories.
Support the Education and Training unit with student registration and exemption applications as needed.
Assist in the preparation of periodic membership and compliance reports.

Qualifications and Experience

Applicants must possess the following qualifications and attributes:

Full Grade 12 Certificate with five (5) credits, including Mathematics and English.
A Diploma in Business Administration, Public Administration, Business Development Studies or another relevant discipline from a recognized institution.
A minimum of two (2) years of progressive work experience in a membership management, compliance, customer service, or administrative role within a professional body or regulatory authority is preferred.
Must be a paid-up member of a relevant professional body.

Skills and Competencies

Understanding of the ZIPS Act No. 29 of 2025 is an added advantage.
Proficiency in MS Office Suite and experience with Customer Relationship Management (CRM) or membership management systems.
Excellent written and verbal communication skills.
Strong interpersonal skills with a focus on customer service.
High level of integrity, honesty, and ability to handle confidential information with discretion.
Strong analytical skills and attention to detail.

Application Procedure

If you meet the above qualifications and are passionate about contributing to the procurement profession in Zambia, please submit:

A cover letter detailing your suitability for the role.
A detailed Curriculum Vitae (CV) with at least three (3) traceable professional references.
The application and all supporting documents should be submitted in PDF as a single file clearly marked with your name and position applied for.
All applicants should be between 20 to 45 years of age.
ZAQA-verified copies of academic and professional certificates should be submitted, or proof of submission of qualifications for verification with ZAQA.

Interested candidates should ensure that they attach only relevant copies of their professional and academic qualifications.

Applications should be addressed and reach the undersigned not later than Monday, 26 October 2026, at 17:00 hours through the following email address:

Email: employment@zipszambia.org

Application Deadline: Monday, 26 October 2026 at 17:00 hours.

Application Address

The Registrar/Chief Executive Officer,
Zambia Institute of Procurement and Supply (ZIPS),
Plot No. 6764, Akanongo Rd,
Off Chainama Rd,
P.O. Box 31162,
Lusaka, Zambia.

Note: Please note that only short-listed candidates shall be contacted.

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Clearing and Forwarding Manager

Company: Zambia Vocational Entrepreneurship College (ZVEC Group)

Position: Clearing and Forwarding Manager

Recruitment Type: External Recruitment

Duty Station: Lusaka, Zambia

Reports To: Operations and Administration Manager

Employment Type: Full-time

Salary Classification: Entity Manager Band S2

Application Deadline: Tuesday, 6 October 2026 at 17:00 hours

Skills • Enterprise • Opportunity

Vacancy Announcement

Purpose of the Role

Deliver compliant, timely and profitable customs clearing, forwarding and logistics services.

Key Responsibilities

Manage customs, clearing, forwarding and shipment documentation from client instruction to closure.
Maintain licences, agent records, client due diligence and compliance checklists.
Supervise documentation, logistics, client-service and driver support roles.
Track shipment status, turnaround, revenue, margin, receivables, penalties and complaints.
Maintain accurate customer updates and secure custody of documents and goods-related records.

Minimum Qualifications

Relevant qualification in Customs Clearing, Freight Forwarding, Logistics or Supply Chain Management.
At least five years relevant experience including supervisory responsibility.
Applicable licensing, registration or professional competence.

Required Competencies

Customs and clearing compliance.
Shipment and logistics coordination.
Documentation and client communication.
Commercial and receivables management.
Risk and exception control.

How to Apply

Submit your application via email:

Email: management@zvecgroup.org

Subject: Application - Clearing and Forwarding Manager

Application Deadline: Tuesday, 6 October 2026 at 17:00 hours

Growing People | Building Businesses | Transforming Communities

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Sales Manager

Sales & Technical Manager & Workshop Manager

Commercial Manager

Managing Director

Senior Stores Manager Job in Ndola | Restaurant Management

Senior Stores Manager

Position: Senior Stores Manager

Division: Stores

Minimum Experience: Mid-Senior

Company : Pedros

Job Functional Area: Management

Location: Ndola, Zambia

Closing Date: 30 September 2026

Job Description

Exciting New Restaurant

Join our family as we open our brand-new store in Ndola in Zambia. This is an exciting opportunity to be part of a dynamic launch team, grow your skills in a fast-paced environment, and contribute to building a strong store culture from day one. We are looking for passionate, energetic individuals who are ready to grow with our brand.

Duties and Responsibilities

Overseeing overall operation of the restaurant/take-away.
Ensuring quality standards of food and WACKYS Standard Operating Procedures are maintained.
Overseeing and managing stock control, purchasing and orders.
Dealing with customer complaints and maintaining customer service levels of the restaurant/take-away.
Maximising profitability and meeting sales and GP% targets, including motivating staff to do so.
Managing staff including discipline and work rosters.
Work within a team and drive the restaurant/take-away forward.
Ensuring compliance with health and safety regulations.
Ensure daily opening and closing procedures are conducted at the store.
Marketing activities – to ensure that promotion and incentive programmes are introduced at the store.
Customer service relations management – handling of customer service complaints and ensuring complaints are handled within the required time frame.
People management – ensure training programmes are in place for staff development and to maintain and carry out regular structured staff meetings at the store.
Recruitment and selection – leading, training and monitoring the performance of the team in the store to increase productivity and profitability.
Performance evaluation of staff.

Requirements

Restaurant and Fast-Food Service experience. Minimum 3 years related experience required.
GAAP experience and knowledge – Advantageous.
Management skills.
Organizational skills.
Customer service and good verbal communication skills.
Problem-solving skills.

How to Apply

Interested candidates should submit their application through the official online application portal.

APPLY NOW

Closing Date: 30 September 2026

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Chief Executive Job at British Chamber of Commerce Zambia | Lusaka

Chief Executive – British Chamber of Commerce Zambia | Lusaka

Organisation: British Chamber of Commerce Zambia (BCCZ)

Position: Chief Executive

Location: Lusaka, Zambia

Working Arrangement: Remote

Employment: Full-time / Part-time proposals considered

Contract: 12 months, renewable annually

Salary: ZMW 15,000 – ZMW 20,000 per month

Start Date: ASAP to be mutually agreed

Posting Date: 18 September 2026

Application Deadline: 30 September 2026

Job Description

The British Chamber of Commerce Zambia (BCCZ) was established in August 2014 and currently has about 60 member organisations and individuals. It is a member-led business association established to promote bilateral trade and investment between the United Kingdom and Zambia.

The Chamber serves its members through advocacy, peer networking, policy dialogue, and engagement with key public and private sector stakeholders. The BCCZ is preparing to become an international member of the British Chambers of Commerce headquartered in London, a network of 75 Chambers from across the world that lobby for the interests of the UK business community at home and overseas.

Job Summary

The Chief Executive (CE) is the Chief Executive of the British Chamber of Commerce Zambia, responsible for translating the Board’s strategic direction into operational delivery.

Based in Lusaka and reporting to the BCCZ Board of Directors, the CE is responsible for the overall administration and operations of the BCCZ. The CE leads on membership growth and engagement with members, the BCCZ’s advocacy strategy, and will build strong relationships with the British High Commission and other key partners in the wider business and policy ecosystem.

The CE is accountable for ensuring that governance, legal, compliance, and company secretarial matters are appropriately managed, working closely with the Board and appointed advisors where relevant.

This hands-on role would suit an ambitious, commercially minded leader with a track record of building relationships, driving growth and translating strategy into delivery. The ideal candidate will combine a strategic view of how to strengthen the Chamber's relevance and sustainability with the operational drive to make it happen, while remaining responsive to individual members' needs.

Reporting Line

Reports to: Board of Directors, British Chamber of Commerce Zambia

Location

Lusaka, Zambia, with regular engagement across Zambia, including the Copperbelt, and occasional regional or international travel.

Duties and Responsibilities

Organisational Leadership

Translate Board-approved strategy into clear annual plans, priorities, and Key Performance Indicators.
Drive growth in paid membership and member retention rates.
Deliver demonstrable policy wins or influence on trade and investment regulation.
Maintain a strong, visible relationship with the British High Commission and Zambia government counterparts.
Ensure sound financial management and Chamber sustainability.
Progress towards, and achievement of, British Chamber of Commerce international network accreditation.
Act as the day-to-day professional and public face of the Chamber.

Membership Services and Growth

Build and maintain strong relationships with member representatives.
Answer member enquiries and provide regular updates and communications, including a quarterly newsletter.
Design and deliver an overall calendar of member engagement events, responding to demand from members.
Drive membership acquisition and retention based on the Board’s strategic directives.
Manage all communications for the BCCZ, including management of all social media and posting regular updates.
Administer membership of the Chamber.

Advocacy and Policy

Lead the Chamber’s advocacy agenda in line with member priorities.
Identify critical policy, regulatory, and business-environment issues affecting UK-Zambia trade.
Engage constructively with government, regulators, and institutions to lobby on behalf of issues facing members.
Draft position papers, policy submissions and public statements on issues affecting British business in Zambia.

Financial and Compliance Operations

Manage the Chamber’s finances, budget, and cashflow within Board-approved limits.
Maintain financial records.
Work with external accountants to prepare quarterly management accounts.
Ensure compliance of the BCCZ with applicable laws, regulations, instructions and guidelines.
Support revenue generation through membership, sponsorships, events, and partnerships.
Support effective Board governance, including meeting administration.
Work with the Chamber's appointed legal/company secretarial advisers to ensure statutory filings and records are properly maintained.

External Stakeholder Relations

Build and maintain a close working relationship with the British High Commission.
Engage UK and Zambia public-sector stakeholders, development partners, and business associations.
Represent the Chamber at senior-level meetings, forums, and events.
Facilitate business linkages between UK and Zambian companies, linking investors with local partners, agents and distributors.
Represent the Chamber at key public and private sector economic and development events.

Additional Note

Consideration will be given to hiring an administrative assistant once Chamber finances allow. A similar approach will be taken to identifying suitable office accommodation.

Person Specification

Experience

Management experience in membership organisations, business associations, or relevant private-sector roles.
Experience in advocacy, partnerships, or programme development.
Existing relationships within the Zambian business, government and diplomatic communities would be useful.

Skills and Competencies

Self-motivated, strong attention to detail and able to work with limited supervision.
Excellent communication skills, both written and oral.
Good understanding of the Zambia economic and regulatory landscape and familiarity with UK-Africa trade dynamics.
Excellent relationship-building and influencing skills.
Strong business and commercial acumen.
Effective leadership skills.
Knowledge of IT and social media, including Microsoft Word, Excel, PowerPoint and Teams.
Knowledge of basic accounting and budgeting.

Contract

The Chamber is open to both full- and part-time working proposals. Applicants should indicate their preferred working arrangement and explain how they would deliver their full responsibilities and expected outcomes of the role.
12-month contract, renewable annually.
The applicant should either be a citizen of Zambia or be eligible to work in Zambia.
The successful candidate will work remotely for the foreseeable future.
You will be required to travel to events and in-person meetings.
Hours can be worked flexibly, though the CE is expected to be available to attend events, meetings and other engagements as required.

How to Apply

Applicants should send:

A brief personal statement outlining your suitability for the role based on the job description and person specification (maximum 500 words).
A CV (maximum 2 sides of A4).

Applications should be sent to Tim Ware, Chair of the BCCZ at:

Email: tim.ware@zm.knightfrank.com

APPLY BY EMAIL

Application Deadline: 30 September 2026

⚠️ Legitimate employers do not charge candidates fees to secure employment. Be cautious of anyone requesting payment in exchange for a job offer.

Project / General Manager

Project / General Manager – Abstrakt | Lusaka

Company: Abstrakt

Position: Project / General Manager

Location: Off Esther Lungu Road, Lusaka, Zambia

Posting Date: 18 September 2026

Closing Date: Not specified

We're Hiring – Project / General Manager

Abstrakt – Creative Brands. Smarter Solutions. is looking for a highly organised, proactive and results-driven Project / General Manager to oversee day-to-day operations and ensure projects are delivered on time, within budget and to the required quality standards.

Key Responsibilities

Manage and coordinate client projects from order to completion.
Supervise production, printing, signage, fabrication and installations.
Allocate tasks and manage staff performance.
Coordinate suppliers, procurement and outsourced services.
Monitor project timelines, budgets and material usage.
Conduct quality control before delivery.
Coordinate deliveries and installations.
Communicate with clients and resolve operational issues.
Maintain project records and provide daily/weekly reports.
Identify and resolve operational challenges proactively.

Ideal Candidate

Strong project and people-management skills.
Excellent communication and organisational abilities.
Ability to work under pressure and meet deadlines.
Strong problem-solving and decision-making skills.
Experience in printing, signage, branding, construction, creative or related industries is an advantage.
Must be proactive, accountable and results-oriented.
Must be comfortable working in a fast-paced business environment.

How to Apply

Interested candidates should send their CV and a brief application to:

Email: inquiryabstrakt@gmail.com

APPLY BY EMAIL

Join Abstrakt and help us deliver Creative Brands. Smarter Solutions.

⚠️ Legitimate employers do not charge candidates fees to secure employment. Be cautious of anyone requesting payment in exchange for a job offer.

Mid-Career Trainee Silo Manager Job in Mpongwe | Zambeef Products

Branch Manager Jobs at Salty Finance Limited | Zambia

Branch Manager

Company: Salty Finance Limited

Industry: Financial Lending

Employment Type: Full-time

Advertised Locations: Ndola & Chingola

Location Note: Position to be based in Lusaka according to document 2

Posting Date: 9 September 2026

Application Deadline: 22nd September, 2026

We Are Hiring

Branch Manager

Locations: NDOLA & CHINGOLA

Note: Position to be based in Lusaka according to document 2

Minimum Qualifications

Grade 12 Certificate or Equivalent Qualification
At least 2 – 3 years experience in the financial lending industry
Strong leadership and management skills
Excellent communication and interpersonal skills
Computer literacy and proficiency in Microsoft Office applications
Experience in sales and customer relationship management will be an added advantage
Valid driver's license (mandatory)
Must be ready to start work immediately
Must be able to work under pressure and meet targets
Must demonstrate integrity, professionalism, and accountability

Key Responsibilities

Oversee the day-to-day operations of the branch
Manage and grow the branch loan portfolio
Supervise and support branch staff in achieving business targets
Ensure compliance with company policies and lending procedures
Build and maintain strong customer relationships
Prepare and submit branch performance reports
Promote the company's products and services

How to Apply

Submit your application letter, Curriculum Vitae (CV), and copies of relevant qualifications to:

Email: sharon.kanjala@saltyenterprises.com

APPLY BY EMAIL

Application Deadline: 22nd September, 2026

Only shortlisted candidates will be contacted.

Contact Info

Address:
Plot 83, Kabungwishi 19th St, Nkana East - Kitwe

Email:
evelyn.chongo@saltyfinance.org

Cell:
0978721996 / 0767760713

Branch Manager Job in Chama | Unifi Zambia

BRANCH MANAGER

Company: Unifi

Position: Branch Manager

Location: Chama, Zambia

Contract: Contract

Minimum Experience: Associate

Primary Industry: Financial Services

Functional Area: Customer Service

Closing Date: 13 September 2026

About Unifi

Boldly different. Fiercely human. Proudly African.

Unifi is redefining credit in Africa with simple, fast personal loans delivered through online, mobile and branch channels. We make life easy for our clients across Zambia, Kenya, Uganda, South Africa and Tanzania. Unifi has conviction in the African continent and its people, and our products enable our clients to achieve even more. As one of the fastest-growing lenders in Africa, we combine exceptional client service with the very best tech and data analytics.

Purpose of the Role

The Branch Manager reports to the Operations Assistant. You run the branch. You own the team, the targets and maintain and raise the client service making our clients’ life easy every day. You build a branch that performs consistently, treats clients with dignity, and solves problems quickly and simply. You are visible, hands-on, and close to the work.

Responsibilities

Own branch performance by knowing your targets, and drive your team to hit them consistently.
Lead, develop, and hold accountability for your team by setting clear standards, coach daily, and build people who are ready make our clients life easy.
Support the team to deliver fast, clear and simple service.
Approve loans in line with credit guidelines, accurately, efficiently, and with a clear understanding of what the client is signing up for.
Own collections at branch level by up to date with overdue accounts, follow up with urgency, and work with clients to find solutions.
Onboard and induct new team members, make sure they are ready before they face a client and supported while they find their feet.
Run a clean and disciplined operation, maintain high standards in cash handling, compliance, credit processes, and branch administration.
Resolve escalated client complaints with speed and dignity, own the outcome and see problems through to resolution.
Report on branch performance with honesty and clarity, flag problems early.
Identify what is not working and fix it, bring solutions and take action quickly.
Build a branch people want to be part of, keep energy high, raise standards, and support a team that enjoys winning together.
Make Unifi a place where people work hard, grow fast, and enjoy being part of the team.

Requirements

Degree in Banking, Finance, Business Administration, Marketing, or a related commercial field is advantageous.
3–5 years’ experience in a customer-facing environment.
At least 1 year of experience leading or supervising a team.
Proven track record of hitting targets consistently.
Good understanding of credit, lending processes, and basic financial concepts.
Strong communicator, clear, direct, respectful, and calm when things get busy.
Organised and disciplined, you follow the process properly, keep things accurate, and hold your team to the same standard.
Fluent in English.
Willing to work shifts, weekends, or rotational standbys where required.
Hungry to grow, you question what is not working, take ownership, and bring strong energy and standards to your team every day.

How to Apply

Interested candidates should apply online through the Unifi application portal.

Closing Date: 13 September 2026

APPLY NOW

Branch Manager Job in Mongu | Unifi Zambia

BRANCH MANAGER

Company: Unifi

Position: Branch Manager

Location: Mongu, Zambia

Contract: Contract

Minimum Experience: Associate

Primary Industry: Financial Services

Functional Area: Customer Service

Closing Date: 12 September 2026

About Unifi

Boldly different. Fiercely human. Proudly African.

Unifi is redefining credit in Africa with simple, fast personal loans delivered through online, mobile and branch channels. We make life easy for our clients across Zambia, Kenya, Uganda, Uganda, South Africa and Tanzania. Unifi has conviction in the African continent and its people, and our products enable our clients to achieve even more. As one of the fastest-growing lenders in Africa, we combine exceptional client service with the very best tech and data analytics.

Purpose of the Role

Responsibilities

Own branch performance by knowing your targets, and drive your team to hit them consistently.
Lead, develop, and hold accountability for your team by setting clear standards, coach daily, and build people who are ready make our clients life easy.
Support the team to deliver fast, clear and simple service.
Approve loans in line with credit guidelines, accurately, efficiently, and with a clear understanding of what the client is signing up for.
Own collections at branch level by up to date with overdue accounts, follow up with urgency, and work with clients to find solutions.
Onboard and induct new team members, make sure they are ready before they face a client and supported while they find their feet.
Run a clean and disciplined operation, maintain high standards in cash handling, compliance, credit processes, and branch administration.
Resolve escalated client complaints with speed and dignity, own the outcome and see problems through to resolution.
Report on branch performance with honesty and clarity, flag problems early.
Identify what is not working and fix it, bring solutions and take action quickly.
Build a branch people want to be part of, keep energy high, raise standards, and support a team that enjoys winning together.
Make Unifi a place where people work hard, grow fast, and enjoy being part of the team.

Requirements

Degree in Banking, Finance, Business Administration, Marketing, or a related commercial field is advantageous.
3–5 years’ experience in a customer-facing environment.
At least 1 year of experience leading or supervising a team.
Proven track record of hitting targets consistently.
Good understanding of credit, lending processes, and basic financial concepts.
Strong communicator, clear, direct, respectful, and calm when things get busy.
Organised and disciplined, you follow the process properly, keep things accurate, and hold your team to the same standard.
Fluent in English.
Willing to work shifts, weekends, or rotational standbys where required.
Hungry to grow, you question what is not working, take ownership, and bring strong energy and standards to your team every day.

How to Apply

Interested candidates should apply online through the Unifi application portal.

Closing Date: 12 September 2026

APPLY NOW

Shop Manager Job Opportunity in Choma | Restaurant Jobs Zambia

SHOP MANAGER – JOB OPPORTUNITY

Location: Choma

Industry: Restaurant/Fast Food Franchise

Closing Date: 9th September 2026

About Us

We are a fast-growing franchise operating in Zambia. We are looking for a hands-on, results-driven Shop Manager to lead our restaurant operations and deliver excellent customer service.

Overall Responsibility

The Shop Manager will be responsible for leading daily restaurant operations, managing staff, driving sales and ensuring excellent customer service while maintaining food quality, hygiene and brand standards.

Key Responsibilities

1. Operations

Oversee daily restaurant operations to ensure smooth service, quality food and hygiene standards.

2. Team Leadership

Recruit, train, supervise and motivate restaurant staff.
Create staff schedules.

3. Customer Service

Ensure exceptional customer experience.
Handle complaints professionally.

4. Sales & Marketing

Drive sales targets.
Manage promotions.
Grow foot traffic.

5. Stock & Cost Control

Manage inventory.
Minimize waste.
Control food costs.
Conduct stock takes.

6. Compliance

Ensure adherence to ZRA Smart Invoicing, Health & Safety and brand standards.

7. Reporting

Prepare daily sales reports, cash-ups and weekly reports to management.

Qualifications and Experience

Experience

Minimum 2–3 years in a supervisory or management role in a restaurant, fast food or retail environment.
Franchise experience is an added advantage.

Education

Grade 12 Certificate.
Diploma in Business, Hospitality or any related field is preferred.

Skills

Strong leadership, customer service, stock control and basic computer skills.
Must be comfortable with POS and Smart Invoicing.

Other Requirements

Must be able to work flexible hours including weekends and public holidays.
Honest, energetic and target-driven.

Application Procedure

Interested candidates should send the following:

CV
Copies of certificates
3 traceable references

Email: gourmetkitchensltd@gmail.com

Closing Date: 9th September 2026

APPLY BY EMAIL

General Manager Job at Longhorn Insurance Brokers | Lusaka

Personal Assistant to Managing Director Job at Reliance Technology Limited | Lusaka

JOB OPPORTUNITY

PERSONAL ASSISTANT TO THE MANAGING DIRECTOR

Reliance Technology Limited

Full-time | Lusaka, Zambia

JOB OVERVIEW

Reliance Technology Limited is seeking a highly organised, professional and trustworthy individual to serve as Personal Assistant to the Managing Director.

The successful candidate will provide executive and administrative support, coordinate the Managing Director's schedule, manage correspondence, follow up on assigned tasks and undertake official driving duties when required.

KEY RESPONSIBILITIES

Manage the Managing Director's diary, meetings and appointments.
Prepare letters, reports, presentations and other business documents.
Receive, screen and direct telephone calls, emails and visitors.
Organise meetings, prepare agendas and record minutes.
Monitor action points and follow up with responsible employees.
Coordinate travel, accommodation and transport arrangements.
Maintain confidential executive records and filing systems.
Assist with quotations, tender documents and business correspondence.
Liaise professionally with customers, suppliers and other stakeholders.
Drive the Managing Director to meetings and official engagements when required.
Undertake official company errands and assignments.
Perform other duties assigned by the Managing Director.

MINIMUM REQUIREMENTS

Diploma or bachelor's degree in Business Administration, Secretarial Studies, Office Management, Public Administration or a related discipline.
At least two years' experience as a Personal Assistant, Executive Assistant or Senior Administrative Assistant.
A valid Zambian driver's licence is mandatory.
Must be an active and competent driver with a clean driving record.
Must be willing and available to undertake official driving duties when required.
Excellent written and spoken English.
Strong Microsoft Word, Excel, PowerPoint and email-management skills.
Excellent organisation, communication and time-management abilities.
Ability to handle confidential information with discretion.
Professional appearance and interpersonal conduct.
Ability to work independently, prioritise assignments and meet deadlines.
Experience preparing business correspondence, quotations or tender documents will be an advantage.

HOW TO APPLY

Interested candidates should submit the following:

An application letter;
An updated curriculum vitae;
Copies of academic and professional qualifications;
A copy of a valid Zambian driver's licence; and
Contact details for at least two traceable referees.

📧 Application Email: ceo@reliancezambia.com

Subject: Application – Personal Assistant to the Managing Director

Application Deadline: 30 August 2026

APPLY BY EMAIL

IMPORTANT: Applications without a valid driver's licence and passport-size photo will not be considered.

Note: Only shortlisted candidates will be contacted.

Equal Opportunity: Reliance Technology Limited is an equal-opportunity employer.

Ready to take the next step in your career?

SUBMIT APPLICATION

Recruitment Notice: Applicants are advised not to pay money to anyone for recruitment, job placement, interviews, employment or any recruitment-related service.

Where We Operate

ENB Enterprise works worldwide, with a home base in Zambia, and reaches candidates and clients in markets including:

🇿🇲 Zambia🇿🇼 Zimbabwe 🇿🇦 South Africa🇧🇼 Botswana 🇰🇪 Kenya🇳🇬 Nigeria 🇬🇧 United Kingdom🇺🇸 United States 🇨🇦 Canada🇦🇺 Australia 🇮🇳 India🇦🇪 UAE 🇩🇪 Germany🇳🇱 Netherlands 🇮🇪 Ireland🇸🇪 Sweden 🇵🇱 Poland🇵🇹 Portugal 🇸🇬 Singapore🇯🇵 Japan 🇶🇦 Qatar🇸🇦 Saudi Arabia 🇳🇿 New Zealand🇿🇼 Rwanda 🌍 Remote / Worldwide

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