MULTIPLE JOB OPPORTUNITIES

📍 LUSAKA, ZAMBIA

1. RECOVERIES OFFICER

The Recoveries Officer will be responsible for effectively recovering outstanding debt from clients who have defaulted on their loan repayments through proactive communication, negotiation and recovery strategies while adhering to institutional policies and procedures.

KEY RESPONSIBILITIES

• Debt Recovery: Contact delinquent borrowers through phone, email, SMS and in-person visits to recover outstanding balances.
• Portfolio Management: Manage a portfolio of delinquent accounts and prioritise accounts based on risk and outstanding amounts.
• Client Tracing: Locate clients who have changed contact information, moved home locations or are difficult to reach.
• Documentation: Maintain accurate and detailed records of recovery efforts, including communication logs, payment agreements and legal actions.
• Reporting: Prepare regular reports on recovery progress, portfolio performance and challenges encountered.

QUALIFICATIONS & EXPERIENCE

• Minimum Diploma in any Social Science or another related field.
• Proven experience in loan recoveries, collections, debt management or a related field.
• Must possess a valid Driver's Licence.
• Ability to work independently and as part of a team.
• Excellent communication and interpersonal skills.
• Strong ethical and moral character.
• Proficiency in Microsoft Office Suite.

2. ACCOUNTS CLERK

The Accounts Clerk will assist with a variety of accounting activities, including processing financial transactions, reconciling accounts, preparing financial information and providing general accounting support.

KEY RESPONSIBILITIES

• Data Entry & Record Keeping: Accurately enter loan invoices, receipts, expenses, client information and other financial data into the company system.
• Financial Reporting: Assist with preparation and maintenance of financial reporting information.
• Accounts Payable & Receivable: Prepare invoices for payment, ensuring accuracy and compliance with company policies.
• Load, process and track payments on the company system.
• General Accounting Support: Assist in maintaining the audit trail and perform basic bookkeeping tasks as assigned.
• File and maintain accounting documents.

QUALIFICATIONS & EXPERIENCE

• Diploma or better in Accountancy or Finance or equivalent.
• Must be a registered member of the relevant professional body.
• Familiarity with bookkeeping and basic accounting procedures.
• Competency in MS Office, Excel, databases and accounting software.
• Minimum of 1 year proven accounting experience, preferably as an Accounting Clerk.
• Accuracy and strong attention to detail.
• Excellent organisational skills and an aptitude for numbers.

3. LOAN OFFICER INTERN

The Loan Officer Intern will support the onboarding, processing and servicing of loans for individual and/or business clients. The role requires strong customer service, sales and analytical skills.

CLIENT RELATIONSHIP MANAGEMENT

• Build and maintain strong relationships with potential and existing clients.
• Provide excellent customer service throughout the loan application and servicing process.

LOAN ORIGINATION

• Interview and assess loan applicants to determine eligibility to access loans.
• Gather and review loan documents, including income and credit history.
• Prepare loan applications and supporting documentation.
• Present loan applications for approval.

LOAN SERVICING

• Resolve customer enquiries.
• Monitor loan performance and identify potential risks.
• Assist customers with loan resigning as needed.

SALES & MARKETING

• Promote loan products and services to potential customers.
• Meet loan and sales targets that have been set.
• Ensure timely and accurate posting of sales for onboarded clients.

QUALIFICATIONS & EXPERIENCE

• Minimum Diploma in any Social Science or another related field.
• Ability to work independently and as part of a team.
• Excellent communication and interpersonal skills.
• Strong ethical and moral character.
• Proficiency in Microsoft Office Suite.

📧 Email:

Deadline: 31st August 2026

APPLICATION DEADLINE: 31ST AUGUST 2026

Application note: Applicants should clearly identify the position they are applying for in their application or CV to ensure their application is considered for the appropriate vacancy.

⚠️ Recruitment Notice

Applicants are advised not to pay money to anyone for recruitment, job placement, interviews, employment or any recruitment-related service.

Published by ENB Enterprise