Boxleo Courier is looking for an experienced and customer-focused Call Center Agent to join its team in Lusaka, Zambia.

Role Description

The successful candidate will be responsible for reaching out to potential and existing customers via phone calls, responding to customer enquiries, building strong client relationships, maintaining accurate sales records, and working closely with the operations team to achieve business objectives.

This role offers an opportunity to develop skills in sales, customer service, client relations and communication.

Qualifications and Requirements

• Minimum of 1½ years of relevant call centre experience.
• Strong verbal and written communication skills.
• Ability to engage confidently with clients and communicate information clearly.
• Strong customer service and support skills.
• Ability to handle customer enquiries professionally and efficiently.
• Good record-keeping and organisational skills.
• Ability to work effectively within a team.

How to Apply

Interested and qualified candidates should submit their CV via email.

Email: recruitment@boxleocourier.com

Email Subject: Call Center Agent

Application Deadline: 23 October 2026

Only shortlisted candidates will be contacted.

Apply Now!

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BarBeast Men's Fitness is looking for a motivated, friendly, and fitness-focused individual to join the team as a Front Desk Staff & Personal Trainer.

WORKING HOURS

KEY RESPONSIBILITIES

• Welcome and assist members and visitors in a friendly and professional manner.
• Manage front desk operations and attend to client enquiries.
• Provide information about the gym, memberships, services, and facilities to prospective clients.
• Conduct equipment orientations and ensure members understand how to use gym equipment safely.
• Provide personal training and fitness guidance to clients according to their goals and abilities.
• Process membership and other client payments accurately.
• Maintain a clean, organized, and welcoming front desk and gym environment.
• Support the overall day-to-day operations of the gym.
• Build positive relationships with members and help create an encouraging fitness environment.

REQUIREMENTS

• Previous experience in personal training, gym instruction, customer service, or front desk operations is an advantage.
• Good knowledge of gym equipment, exercise techniques, and basic fitness principles.
• Strong communication and interpersonal skills.
• Friendly, professional, reliable, and well-presented.
• Comfortable working with clients of different fitness levels.
• Ability to handle payments and basic administrative duties.
• A passion for fitness and helping people achieve their goals.
• A relevant personal training or fitness qualification is an added advantage.

WHAT WE OFFER

• A dynamic and professional fitness environment.
• The opportunity to work directly with gym members and fitness clients.
• An opportunity to grow your experience in both fitness training and gym operations.

HOW TO APPLY

Please send your CV and a brief introduction highlighting your relevant experience and fitness qualifications.

Train Hard. Stay Strong. Be a Beast