What You Would Be Expected to Do

Inbound / Receiving

• Receive inward cargo in accordance with approved Sun King SOPs, verifying SKU, quantity and condition, and helping with shipping/delivery documentation.
• Record and escalate discrepancies, damages or shortages to relevant stakeholders, and coordinate with logistics providers to resolve inbound exceptions.
• Scan serial numbers for metered/serialized products and upload them to the relevant database.
• Ensure received quantities are accurately reflected in warehouse and ERP/CRM records.

Outbound Dispatches

• Initiate warehouse orders and oversee picking, packing and fulfilment with logistics providers/3PLs, including routing and scheduling.
• Monitor dispatch accuracy and resolve misroutes, delays, losses and damages.
• Update dispatched quantities in the approved dispatch tracker and ERP/CRM, including scanned serials for applicable products moved to shop/field locations.
• Align dispatches and stock receipts with retail/field teams.
• Process daily invoicing for partnership and EBD (Easy Buy Direct) sales in the ERP system, where applicable.

Warehouse & Inventory Controls

• Maintain accurate inventory records, ensuring alignment between physical stock, warehouse records and ERP/CRM.
• Conduct cycle counts according to the approved inventory control schedule, and manage monthly/periodic stock takes and reconciliation.
• Investigate and escalate inventory discrepancies and unexplained variances.
• Manage inventory according to FIFO standards and maintain serial-number traceability for applicable products.
• Monitor inventory condition, reporting damaged, obsolete or slow-moving stock.
• Oversee the day-to-day activities of the Ndola Warehouse, reporting to the Warehouse Manager.
• Maintain warehouse organisation, cleanliness and 5S standards, including accurate floor plans, bin locations and signage.

Warehouse Safety, Security & Loss Prevention

• Ensure compliance with Sun King OHS and warehouse safety requirements.
• Monitor warehouse access and escalate unauthorised access or security concerns.
• Report inventory losses, damages, accidents and other warehouse incidents promptly.
• Ensure proper storage, handling and segregation of products according to approved procedures.

3PL & Logistics Coordination

• Oversee daily warehouse activities with third-party logistics (3PL) warehouse and logistics providers where operations are outsourced, following up on inbound and outbound service levels.
• Escalate delays, discrepancies, losses, damages and service failures to the Manager, Operations.
• Partner with the Associate Manager, Operations, on inventory, fulfilment and logistics priorities.
• Help with audits, physical verification exercises and operational improvement initiatives.
• Perform any other duties as assigned by your supervisor.

You Might Be a Strong Candidate If You:

• Have a degree qualification, preferably in Supply Chain Management, Logistics, Warehouse Management, Distribution or a related field from a premier institution.
• Have 3+ years' experience in warehousing and inventory management.
• Have practical experience working with distributors, 3PLs and sales teams to support smooth distribution operations.
• Are knowledgeable about import/export, transport routes, inventory management, warehousing and distribution networks.
• Have knowledge and working experience with ERP and/or WMS systems.
• Are comfortable working with large volumes of data in Excel/Google Sheets.
• Demonstrate strong attention to detail, particularly in inventory, serial numbers and document controls.
• Have excellent verbal and written communication skills. English is a must.
• Are able to work with minimal supervision.
• Have strong teamwork skills and can work effectively with Operations, sales teams and external logistics partners.

What We Offer

In addition to compensation and statutory benefits:

• Professional growth in a dynamic, rapidly expanding, high-social-impact industry.
• An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet.
• A truly multicultural experience, with opportunities to work with and learn from people from different geographies, nationalities and backgrounds.
• Structured, tailored learning and development programmes that help you become a better leader, manager and professional through the Sun Center for Leadership.

How to Apply

Interested and suitably qualified candidates should submit their applications through the official Sun King recruitment portal.

Apply for the Warehouse Supervisor Position

⚠️Stay safe on ENB Enterprise

Never send money to companies. ENB Enterprise will never require payment from applicants.

About the Role

The Country Store Manager will oversee daily operations of the company’s retail centers, managing staff, inventory management both at the retail centers and extending to the field operations, customer relations, and overall store performance to ensure operational efficiency. The role involves regular travel within the zone.

What You Would Be Expected to Do

Team Management and Staff Development

• Manage and mentor Regional Store Coordinators
• Hire, train, supervise and evaluate performance of field operations team
• Build, mentor, and manage high-performing field operations team
• Formulate strategies geared at motivating field operations teams to ensure maximum output and achieve operational efficiency
• Manage people-centric initiatives and strategies promoting a safe working environment
• Foster a culture of inclusivity, respect, and team work within the Field Operations team
• Manage on trainings and content development within the field operations team
• Manage time – off for the field operations team

Retail Centre Expansion

• Scout for prime locations for expansion of retail centers
• Relationship management between landlords and the company
• Work with all internal stakeholders on projects that revolve around the retail centers
• Manage customer centric processes and engagements within the retail centers
• Oversee operational process formulation and implementation geared at improving how retail centers operate
• Manage training for operation processes that revolve around retail centers
• Optimize processes and implement best practices to improve productivity and service delivery.

Order and Inventory Management

• Manage data inventory planning techniques to prevent stock outs within the zone
• Engage the Operations planning team to guide and advise on stocking based on planned field campaigns and any ongoing field activities to match demand and supply
• Proactively engage stakeholders to drive strategies and initiatives to reduce inventory holding days
• Manage development of process and implementation geared at reduction of inventory leakages within the supply chain
• Prepare inventory reports showing cases improvement areas and data corrective measures
• Formulate strategies and performance KPIs around inventory management and controls
• Engage stakeholders to regularly review policies and controls established to adjust and replace any that doesn’t promote higher turnover of inventory
• Plan and schedule for impromptu inventory checks within the retail centers extending to what is out in the field held by field agents
• Prepare and check sales reports to identify trends and opportunities for improvement.
• Monitor stock levels and coordinate with the warehouse to replenish inventory

Cost Management

• Continuously explore cost reduction initiatives
• Manage cost effective processes and initiatives within the field operations team
• Manage cost effectiveness within the field operations team. This includes but not limited to monthly expenses for the field operations team

Compliance

• Ensure that all retail centers are compliant with both County and National Government rules
• Coordinate regular Health and Safety audits to progressively address any risks that might exist in the retail centers
• Recommend and implement safety guidelines by working with the internal safety team to avert all risks within the retail centers
• Participate in precautionary initiatives as members of the health and safety ensuring safety of all persons within the supply chain
• Ensure that all retail centers are equipped with the recommended safety equipment as per OSHA requirements.

Innovation

• Be on the lookout for new trends within the supply chain field that will improve and enhance inventory management processes
• Recommend to management new processes, need to revamp process to efficiently help the day-to-day operations of the retail centers
• Mitigate operational risks and manage crisis situations effectively.
• Monitor performance metrics and generate regular reports
• Any other duties as assigned by your supervisor.

You Might Be a Strong Candidate If You

• Proven track record in managing cross-functional teams and scaling operations
• Has a degree qualification, preferably in supply chain management, statistics, or any finance-related field.
• 2-3 years’ working experience in finance, supply chain management, and/or statistics.
• Demonstrates knowledge in contract management.
• Knowledge and working experience with an ERP, preferably SAP
• Ability to work comfortably with and maintain large volumes of data in Excel.
• Ability to multitask and address priorities.
• Goal-oriented and organized team player
• Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel)
• Excellent verbal & written communication skills
• Ability to work remotely under minimal supervision.
• Excellent problem-solving skills

What We Offer

What we offer (in addition to compensation and statutory benefits):

• Professional growth in a dynamic, rapidly expanding, high-social-impact industry.
• An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet.
• A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
• Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun Center for Leadership.

About Sun King

Sun King is the world’s leading off-grid solar energy company, combining cutting-edge product design, fintech, and field operations to deliver energy access for the 1.8 billion people who live without an affordable and reliable electric-grid connection.

Sun King has built a new kind of energy utility: distributed, green, customer-centric, and affordable. We bring clean, reliable, decentralized energy directly into people’s lives — from solar kits that provide first-time energy access to multi-kilowatt systems that serve both off-grid users and grid-connected customers powering larger homes, schools, hospitals, farms, offices, and light manufacturing.

Already, 25 million homes and businesses rely on Sun King for electricity supply and the appliances and services it enables: lighting, televisions, fans, refrigeration, and smartphones.

Sun King combines energy generation, energy-efficient appliances, installation, and financing into one seamless offering. Think of it as a distributed utility, designed for wherever energy is needed and designed to scale with its users as incomes and energy needs grow.

Sun King makes solar products affordable to low-income households and businesses via ‘pay-as-you-go’ (PAYG) purchase financing. Sun King installs solar after customers pay a small deposit. Customers then make small, manageable payments of as little as US $0.14 a day via mobile money or cash.

Instead of paying for expensive, polluting, and health-damaging kerosene for lighting or diesel for power, customers unlock savings through accessing solar power and after one to two years of payments, customers own their solar equipment outright.

Sun King collects payments digitally through mobile money systems and its 35,000 field agents — over 1 million payments each day. To date, Sun King has extended more than $1.4 billion in PAYG loans to customers.

Sun King began by powering homes and businesses with solar systems delivered through PAYG financing. Now, we’re using the same model to make smartphones and clean cooking equipment affordable: helping households connect to the digital economy and transition from wood-based fuels to modern, sustainable alternatives.

Sun King employs 3,500 full-time staff in 14 countries, with specialties spanning product design, data science, logistics, customer service, sales, software, operations, and more — all with a passion to serve off-grid families. Sun King is committed to gender diversity in the workplace. Women represent 42% of Sun King’s workforce

How to Apply

Interested candidates should apply through the official Sun King application portal.