Project Summary

The programme goal is to support the Zambian Defence Force (ZDF) in achieving sustainable control of the HIV epidemic in the military by building the technical capacity of the Defence Force Medical Services (DFMS) health systems to implement a person-centred HIV prevention, care and treatment programme aligned with national guidelines and PEPFAR's Vision 2025.

The objectives include:

• Increasing coverage of comprehensive and client-centred prevention of mother-to-child transmission (PMTCT), HIV prevention, diagnosis, care and treatment services in communities and health facilities to reach and maintain 95-95-95 in focus networks.
• Increasing utilisation of community and facility-based quality, person-centred, integrated HIV services.
• Increasing the capacity of the Defence Force Medical Secretariat (DFMS) to gradually transition Direct Service Delivery (DSD) of quality integrated health services and sustain services beyond activity implementation.

Job Summary

The incumbent reports administratively to the Facility In-Charge and functionally to the Provincial Monitoring and Evaluation (M&E) Coordinator.

The successful candidate will support the collation and entry of patient data into electronic data collection tools at Department of Defense (DoD)-supported sites.

Main Duties and Responsibilities

• Enter all patient interaction data accurately and promptly from all service points, following standard operating procedures (SOPs) and associated relevant documentation.
• Maintain a good understanding of all data being collected and the associated performance indicators for each programme area.
• Ensure accurate and complete data is submitted on time.
• Respond promptly to routine and ad hoc data queries and verification requests.
• Provide weekly and monthly data collection reports, highlighting challenges and successes.
• Adhere strictly to data confidentiality requirements.
• Work with the Monitoring and Evaluation Officer to develop weekly and monthly data collection schedules.
• Assist clinical staff in ensuring that all registers are available and up to date.
• Participate in the compilation, generation, validation and verification of HIA2 at the facility, ensuring consistent reporting across all facility reports.
• Collaborate with facility staff to ensure facility performance and targets are shared with the Facility In-Charge and displayed in visible locations within the facility.
• Provide reports as requested by DFMS.
• Assist in improving data collection tools by providing feedback on potential improvements and new feature inclusions.
• Train and mentor facility staff and DFZ data personnel, where appropriate, on performance monitoring indicator definitions and SmartCare Pro.
• Participate in presenting data to various internal and external stakeholders.
• Train staff in SmartCare Pro and DHIS2 data collection and entry procedures, including common errors and problems within the clinic and at other sites as requested.
• Conduct regular data clean-up in DHIS2 and SmartCare Pro and maintain an inventory of assigned IT equipment in the facilities.
• Provide on-site M&E and technical support for all data management processes at the facility.
• Participate in facility planning, data review meetings and coordination efforts with M&E coordinators and facility leadership.
• Provide data and M&E support to facility staff, programme teams, and CIDRZ/DFMS staff.
• Uphold strict data confidentiality and adhere to all data safety procedures.

Qualifications

• Grade 12 Certificate.
• Minimum Diploma in Computer Studies, Monitoring and Evaluation (M&E), Social Sciences or a related field.
• Experience working in an M&E team handling PEPFAR Monitoring, Evaluation and Reporting (MER) indicators will be an added advantage.

Required Skills

• Experience in data quality management.
• A good understanding of SmartCare and the Health Management Information System (HMIS) will be an added advantage.
• Good analytical skills.
• Skills in the District Health Information System (DHIS) and SmartCare.
• Excellent Microsoft Excel skills.
• Excellent analytical and problem-solving skills.

How to Apply

Suitably qualified candidates are invited to submit their applications through the official CIDRZ recruitment portal.

Apply Online for the Data Associate Position at CIDRZ

Application Deadline: 22 October 2026

Only shortlisted candidates will be contacted.

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Job Summary

Reports to Strategic Information Manager. The incumbent will be responsible for the coordination of data quality control, assurance, conducting mentorships and training on all data collection, documentation and reporting activities in TB LON supported sites.

Main Duties

• Generates documentation of all Standard Operating Procedures and User Manuals for all data processes associated with the project
• Trains/Orients Health facility staff on documentation of registers/source documents
• Trains/Orients Health facility and data staff on the population of electronic tools
• Ensures that documentation of source documents is up to date and provide data quality reports to the provincial, district and health facility staff
• Monitors reporting rates and provides feedback to Health facility staff on reporting shortfalls in good time before the reporting cycle concludes
• Runs missing data reports and provide feedback to health facility staff on the data gaps and conduct the necessary follow up to improve data quality
• Coordinates IPs supporting TB electronic tools in the province
• Trains new staff on data collection and entry procedures and common errors/problems within the clinic and at other sites as requested
• Ensures all SOPs and user manual documentation is up to date
• Tracks all key data staff at the health facility with the province and ensure that the Contact directory is updated at least weekly to keep up to date with staff turnover

Requirements

• Grade 12 Certificate
• Minimum Higher Diploma in Information Management/Computer Science, Monitoring and Evaluation or related field; a bachelor's degree is an added advantage
• Experience with Microsoft Excel, Microsoft PowerPoint, and Microsoft Visio
• Minimum of 2 years work experience in data quality management and data collection
• Experience working in a health setting environment involving HIV/AIDS prevention and treatment
• Good management and co-ordination skills
• Excellent interpersonal skills and good team spirit
• Passionate about health-service delivery, and a desire to end the suffering of those affected by TB disease.
• Ability to meet deadlines, and pays attention to detail
• Excellent communication skills in both spoken and written English

Suitably qualified candidates are invited to apply. However, only shortlisted candidates will be contacted.

How to Apply

Interested candidates should apply through the official CIDRZ careers portal.

Application Deadline: 15 September 2026

Application Link: https://jobs.cidrz.org/jobs/view/13487/qa-qc-officer