Royal Therapy Mental Health Services is inviting applications from suitably qualified and motivated individuals for the position of Receptionist in Ndola.

Key Responsibilities

• Welcoming and assisting clients and visitors.
• Answering phone calls and handling inquiries.
• Managing appointments and maintaining records.
• Providing general administrative and front desk support.

Ideal Candidate

• Must have prior experience in front desk office work.
• Excellent communication and interpersonal skills.
• Good organisational and customer service skills.
• Professional, presentable, and able to handle confidential information.

How to Apply

Send your application, CV and relevant documents to:

Email: royaljobs22@gmail.com

Application Deadline: Friday, 16 October 2026, at 16:00 hours.

Only shortlisted candidates will be contacted.

Join our team and make a difference in mental health care!

Royal Therapy Mental Health Services
Your Mental Health, Our Priority.

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Salty Enterprises is currently recruiting qualified and motivated professionals for full-time positions as Loan Officers and a Receptionist across key locations in the Copperbelt Province, including Kitwe, Kalulushi, Luanshya, and Ndola. These loan officers and receptionist jobs in Copperbelt Zambia offer an excellent opportunity to join a dynamic team committed to delivering effective financial solutions.

Position Overview

We seek two Loan Officers to drive client acquisition and manage loan portfolios responsibly. Successful candidates will possess strong analytical skills and a customer-focused approach to help individuals and businesses access appropriate loan products.

Key Responsibilities

• Identify and engage potential clients, including individuals and business owners.
• Explain loan products, terms, and repayment obligations clearly.
• Evaluate loan applications and assess clients’ repayment capacity.
• Conduct client visits to verify application details.
• Monitor loan repayments and follow up on overdue accounts diligently.
• Maintain accurate client records and prepare regular reports.
• Build and maintain positive client relationships to meet business targets.

Qualifications and Experience

• Diploma in Business Administration, Business Management, Banking and Finance, Accounting, Economics, or a related discipline.
• 2 to 3 years of relevant experience in lending, banking, microfinance, or credit management.
• Proficiency in loan appraisal, credit assessment, repayment monitoring, and loan recovery processes.
• Excellent communication, negotiation, and customer service skills.
• Strong numerical, analytical, and record-keeping abilities.
• Computer literate, especially in Microsoft Word and Excel.
• High levels of integrity, professionalism, and discretion.
• Experience in banking, microfinance, or credit management is advantageous.

Receptionist Position in Ndola

Location: Ndola

Role Focus: Front Office Management

Salty Enterprises invites applications for a Receptionist to provide professional front office support and ensure smooth daily operations at the Ndola office.

Key Responsibilities

• Greet visitors and clients with professionalism and courtesy.
• Answer incoming calls and respond to enquiries promptly.
• Provide basic information about the company and its services.
• Receive and distribute correspondence efficiently.
• Manage appointment scheduling and assist with meeting arrangements.
• Maintain visitor logs and appointment records accurately.
• Support filing, photocopying, scanning, and data entry tasks.
• Handle confidential documents and assist with daily office operations.

Qualifications and Experience

• Diploma or Certificate in Front Office Management, Secretarial Studies, Business Administration, Public Relations, or a related field.
• 2 to 3 years of relevant experience in reception, front office management, customer service, or administration.
• Excellent verbal and written communication skills.
• Good telephone etiquette and interpersonal skills.
• Proficient with Microsoft Word, Excel, email, and basic office systems.
• Strong organisational skills and attention to detail.
• Professional appearance, reliability, integrity, and confidentiality.

How to Apply for Loan Officers and Receptionist Jobs in Copperbelt Zambia

Interested candidates are invited to submit the following documents via email to hiring@saltyfinance.org by 16 October 2026:

• Application letter.
• Updated Curriculum Vitae (CV).
• Copies of relevant academic and professional certificates.

Please indicate clearly the position you are applying for and your preferred duty station in your application.

Join Salty Enterprises and contribute to a team dedicated to delivering definitive money solutions across the Copperbelt Province.

Application Email: hiring@saltyfinance.org

Application Deadline: 16 October 2026

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Dorset provides simple, transparent lending across Zambia. Be the first point of contact for clients at our new Solwezi branch.

What You'll Do

• Welcome clients and visitors and manage the reception area.
• Give accurate information on Dorset's products and services.
• Support Loan Officers with client onboarding and documentation.
• Keep customer records accurate and secure.
• Handle queries courteously and escalate where needed.
• Handle filing, correspondence and scheduling client meetings.

What You'll Need

• Diploma or Certificate in Secretarial Studies, Business Administration, Marketing, Banking & Finance or a related field.
• At least 2 years in customer service, reception or front office.
• Strong verbal and written communication skills.
• Professional telephone manner.
• Basic Word, Excel and Outlook skills.
• Financial institution experience is an advantage.

How to Apply

Send your CV to:

Email: dorsetcapital.zm@gmail.com

Subject Line: Receptionist – Solwezi

Closing Date: 14 October 2026

Dorset is an equal opportunity employer. Only shortlisted candidates will be contacted.

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About the Role

We are looking for a reliable, friendly and competent male to join our team as a School Receptionist.

Key Requirements

• Must be male
• Must be competent, well organised, responsible and professional
• Good communication skills, both spoken and written
• Basic computer skills, including MS Office and email
• Friendly, polite and able to handle visitors and phone calls
• Previous reception or administrative experience is an added advantage

How to Apply

Interested candidates should contact the school on +260 772 855 212 for more details or to apply.

APPLY VIA WHATSAPP

Contact: +260 772 855 212

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Bartender

• 25 years and above
• Good customer service
• Mixologist
• Communication skills
• Beverage knowledge

Be part of something great!

Receptionist

• Customer service skills
• Good communication skills
• Computer literate
• Presentable and well-organized
• Able to work flexible hours
• Previous hotel/ reception experience is an added advantage

How to Apply

Send your CV to: thegoldenbluemgt@gmail.com

About the Company

Philteq Consult LTD is seeking a proactive, presentable and organised individual to manage front office operations and support key administrative functions in Lusaka. The role also involves supporting market research activities to identify potential business opportunities.

The Role

The successful candidate will serve as the primary point of contact for walk-in clients, support day-to-day administrative operations, coordinate office schedules and assist leadership with initial research into prospective business opportunities, industry trends and market entry requirements.

Overall Responsibility

• Welcome walk-in clients, manage general telephone and email enquiries, and maintain a professional reception environment.
• Handle incoming and outgoing documentation, maintain office supplies and filing systems, and support day-to-day administrative operations.
• Organise calendars, schedule internal and external meetings, and coordinate logistics for client discussions or corporate visits.
• Gather initial data on prospective business opportunities, industry trends and market entry requirements to support leadership decisions.

Qualifications and Experience

• Bachelor’s Degree or Diploma in Business Administration, Public Administration, Communications or a related discipline.
• Recent graduates are preferred.
• Strong verbal and written communication skills with a professional demeanour.
• Proficiency in MS Office Suite, including Word, Excel and PowerPoint.
• Proficiency in general calendar management tools.
• Good organisational skills with strong attention to detail.
• Ability to multitask effectively.
• Proactive, presentable and organised.

How to Apply

Send your CV and cover letter via email to info@philteqconsult.com.

Ensure your application demonstrates your relevant administrative, front office and communication skills.

Application deadline: 1 October 2026.

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ETG Cure Chem Zambia Limited, a leading supplier of chemical raw materials, is looking for dynamic, customer-focused and results-driven individuals to join its team. The successful candidates will combine telesales, customer service, reception and sales administration while contributing directly to customer acquisition and business growth.

Available Positions

• Telesales Cum Receptionist (x1)
• Warehouse Supervisor (x2)

Telesales Cum Receptionist (1 Position)

Based in: Lusaka

Department: Sales

Reporting To: Sales Manager

Position Overview

Handle incoming and outgoing calls, respond to customer inquiries, generate new business, and provide excellent frontline service while performing general reception duties.

Key Responsibilities

• Make and receive calls to existing and potential customers.
• Promote and sell company products and services.
• Handle customer inquiries and provide accurate information.
• Maintain customer records and follow up on leads.
• Greet and assist visitors, handle calls and correspondence at the reception.
• Perform general administrative and clerical duties.
• Ensure a clean and organized reception area.

Minimum Qualifications & Experience

Qualification:

• Grade 12 certificate or equivalent.

Experience:

• At least 1–2 years' experience in a similar role (sales or reception).

Skills / Attributes

• Excellent communication (verbal and written) skills.
• Customer service orientation.
• Confident and persuasive.
• Good organizational skills and attention to detail.
• Ability to work under pressure and manage multiple priorities.
• Proficient in MS Office.

Warehouse Supervisor (2 Positions)

Based in: Lusaka & Kitwe

Department: Warehouse & Logistics

Reporting To: Warehouse and Logistics Manager

Position Overview

Oversee and manage warehouse functions, including warehouse staff.

Key Responsibilities

• Investigation of Spot Checks and Variance: Perform five spot checks per department per day on high-value, high-quantity products. Look into and correct any discrepancies discovered during spot checks. Ensure the accuracy of the monthly inventory process.
• Variation, Scarcity, and Damage Accountability: Keep track of and examine inventory discrepancies, shortages, and damage, and take necessary measures.
• Warehouse Space and Cost Management: Manage warehouse cost centres, such as loading, storing, using fuel efficiently, and maintaining equipment. Maintain 0% stock losses and cut operational costs wherever possible.
• Analysing and Taking Part in the Monthly Inventory Process: Within five working days of the stock count, prepare reports on the variance stock analysis.
• Management of People: Participate in the HR department's hiring and management of general labour staff. Increase the workforce's optimal use.
• Responding to Customer Queries: Respond to inquiries from both internal and external customers. Comply with ISO requirements and update the EHS system.
• Handling of Damaged Products: Control the repackaging and refurbishing. Keep thorough records of all breaks and damages.
• Effective Dispatching: Ensure the actual and timely delivery of the items you purchased. During dispatch, avoid loading merchandise too much or too little. Loading to be done with approved SAP documents. No dispatch shall be done without documents.
• Stock Accuracy Upkeep: Check that the warehouse's stock corresponds to the stock cards' projected quantities after delivery and reception.
• EHS and Quality Management System: Recognise the EHS goals, policies, and procedures of the quality management system and follow them.
• Minimum Stock Level: When stock levels fall below the minimum, keep a minimum reorder report and get reorder stock.
• Documentation for Dispatch: Ensure that a proof of delivery (POD) and an invoice are included with every sales shipment. These papers should not be included in any product releases.
• Reporting of Anomalies: Stock irregularities should be immediately reported to management if they are found.
• Breakage and Storage: Keep your goods stacked neatly for simple counting and compliance with local laws (like ZEMA). Maintain order and cleanliness in the warehouse and follow guidelines for correct product placement.
• Ad Hoc Tasks: Carry out any additional tasks imposed by your immediate supervisors.
• Interdepartmental Coordination: Do QAD checks in the warehouse.

Minimum Qualifications & Experience

Qualification:

• Degree in Transport & Logistics / CIPS / Accountancy.

Experience:

• 5 years' experience in warehouse control and logistics.
• SAP and WMS systems experience is an advantage.
• MS Office.

Skills / Attributes

• Strong analytical skills.
• Teamwork and interpersonal skills.
• Strong communication skills.
• Numeracy skills.
• Exceptional organizational and multitasking.
• Ability to deal with the pressure of having to make important decisions and meet tight deadlines.
• Management skills.
• Understanding of department KPIs (technical).

How to Apply

Submit your application and CV to:

Email: canicious.makunka@curechem.com
Email: hrsaa.cczl@curechem.com

Closing Date: 5 October 2026

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Job Description

The Front Office Executive is responsible for providing administrative and customer service support to the business.

Key Responsibilities

Correspondence

• Undertake timely receipt, registration, and dispatch of correspondence to prevent misdirection and loss.

Front Office

• Attend promptly to clients and visitors to uphold the image of the institution.
• Attend to walk-in customer complaints and queries.

Customer Service

• Ensure the reception area is tidy and presentable.
• Ensure timely escalation of customer complaints.
• Answer all incoming calls and redirect them to appropriate officers.

Record Management

• Undertake timely file/correspondence circulation to facilitate decision-making.
• Maintain systematic records of important documents.

Performance Management

• Undertake timely development of performance targets to facilitate appraisal.

Administration

• Provide administrative support to the department.
• Schedule meetings, interviews and appointments.
• Keep an inventory of office supplies and ensure adequate stock.
• Help in making hotel and flight bookings.

Minimum Qualifications

• Full Grade 12 Certificate with five O Levels
• Diploma in Front Office Management or related field

Key Competencies and Skills

• Broad understanding of COMPANYNAME products and services
• Understanding of the principles of effective customer service processes
• Telephone etiquette
• Computer skills
• Verbal and written communication
• Self-confidence
• Results-oriented
• Able to perform routine/repetitive work
• Able to cope with change
• Multitasking
• Customer-focused
• Time management
• Able to handle high levels of stress
• Respect
• Quality focus
• Team orientation
• Resilience
• Good listening skills
• Integrity

Experience Required

At least 2 years’ experience in a similar role, preferably in a corporate environment.

How to Apply

Interested candidates should apply through the INFRATEL online recruitment portal.

Application Deadline: 26 September 2026

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About the Opportunity

Sanctuary Gardens Rehabilitation & Wellness Centre is seeking a motivated, organised and professional individual to join the team as a Receptionist / Administrative Intern. This is a great opportunity to gain practical experience in a dynamic and supportive mental health and rehabilitation setting.

Key Responsibilities

• Answer and manage telephone calls and be the first point of contact for all enquiries.
• Receive and welcome visitors, directing them to the appropriate departments.
• Maintain a message book and ensure messages reach the relevant staff.
• Manage contact, contractor and stakeholder lists.
• Provide administrative support including typing letters, reports and other documents.
• Ensure all admissions, discharge, monthly and MDT reports are compiled, up to date and sent in a timely manner.
• Send MDT invitations and manage the Centre's diary.
• Maintain client records (paper files and WriteUpp).
• Monitor staff attendance and maintain staff records (contracts, leave, absence etc.).
• Manage stationery and office supplies.
• Take notes during meetings and assist with general office administration.
• Keep the reception and office environment professional, organised and confidential.
• Carry out any other reasonable administrative duties as required.

Requirements

• Diploma, degree or current/recent graduate in Business Administration, Health Administration or a related field.
• Good computer skills (Microsoft Word, Excel and email).
• Excellent communication and interpersonal skills.
• Strong organisational skills and attention to detail.
• Professional, reliable, proactive and able to maintain confidentiality.
• A willingness to learn and be part of a values-driven team.
• Previous experience in a similar role is an advantage but not essential.

What We Offer

• Practical experience in a reputable organisation.
• A supportive and learning-oriented environment.
• Opportunity to develop valuable professional skills.
• Be part of a team making a real difference in people's lives.

How to Apply

Please send your CV and a brief cover letter to:

Email: SanctuaryGardensHR@gmail.com

Closing Date

30th September 2026

Only shortlisted candidates will be contacted.

SANCTUARY GARDENS
Rehabilitation & Wellness Centre
PEOPLE | PURPOSE | POSSIBILITIES

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Anina’s Executive Lodge, located in Lusaka, Zambia, is seeking a vibrant and energetic male to join the team as a full-time Receptionist. This role is ideal for candidates interested in receptionist jobs in Lusaka who are eager to manage the front desk and support essential office functions in a dynamic hospitality environment.

About the Receptionist Position

As the first point of contact for guests and visitors, the Receptionist will be responsible for managing the front desk operations efficiently and professionally. The successful candidate will handle telephone communications, greet guests warmly, and perform basic administrative duties to ensure smooth daily operations at Anina’s Executive Lodge.

Key Responsibilities

• Manage the front desk, welcoming guests and visitors with a friendly and professional demeanor.
• Operate multi-line telephone systems, route calls appropriately, and take accurate messages.
• Perform basic office tasks including data entry and correspondence handling.
• Maintain organized records and pay close attention to detail in all communications and documentation.
• Coordinate with other departments to ensure excellent customer service and smooth operations.

Qualifications and Experience

• Minimum of 2–3 years’ work experience, preferably in customer service, retail, or administrative roles.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) or Google Workspace applications.
• Ability to efficiently operate multi-line telephone systems and manage communications.
• Strong organizational skills with keen attention to detail.
• Polite, friendly, and professional attitude with excellent interpersonal skills.

Why Join Anina’s Executive Lodge?

Working at Anina’s Executive Lodge offers an opportunity to be part of a reputable hospitality establishment in Lusaka. The team values professionalism, energy, and a customer-focused approach. This full-time position provides a platform to develop your administrative and customer service skills within a supportive environment.

How to Apply

Interested candidates are invited to submit a cover letter, curriculum vitae, and all relevant documents via email to:

Email: aninaslodge2000@gmail.com

Alternatively, applications can be dropped off in person at:

Anina’s Executive Lodge
Plot 29B Lilayi Road, off Kafue Road,
Lilayi, Lusaka

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Front Desk Officer – Walk-In Interview

ZVEC is continuing its search for a Front Desk Officer in Lusaka. Interested candidates are invited to attend a walk-in interview today.

How to Apply

Come in for a walk-in interview at the location provided by ZVEC.

Location Coordinates: -15.480487, 28.376877

⚠️ Legitimate employers do not charge candidates fees to secure employment. Be cautious of anyone requesting payment in exchange for a job offer.

We Are Hiring

Dynamic Steam Laundry is inviting applications from suitable candidates for the positions of Receptionists and General Workers (Drivers).

Minimum Requirements

• Grade 12 certificate.
• Mature age, preferably.
• Valid Driver's License is an added advantage.

Key Responsibilities & Skills

• Front desk operations and customer service.
• Willingness to multitask across general laundry duties.
• Good communication and high reliability.

Preferred Locations

• Mtendere
• Ngombe

How to Apply

Send your information via WhatsApp to:

WhatsApp: 0977 749 859

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Genesis Boutique Hotel is growing and is looking for talented, hardworking people to join its team.

Available Positions

• Receptionists
• Chefs
• Porter

Candidate Profile

If you are professional, friendly, hardworking, well-presented, and passionate about hospitality, Genesis Boutique Hotel would like to hear from you.

How to Apply

DROP OFF YOUR APPLICATIONS AT GENESIS BOUTIQUE HOTEL, LOCATED AT 7070 RING ROAD

APPLICATIONS ARE OPEN NOW!

FOR INQUIRIES, PLEASE CALL *+26096064

4662*

 Your CV/application and explain why you would be a great addition to the team.

Location: Genesis Boutique Hotel, 7070 Ring Road, Lusaka West, Kasupe.

Application Deadline: Not specified.

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ZVEC – WE ARE HIRING

Receptionist

WALK-IN INTERVIEW TODAY & TOMORROW

Applicants are invited to attend a walk-in interview for the position of Receptionist.

Interview Details

• Date: Wednesday, 16 September 2026
• Date: Thursday, 17 September 2026
• Type: Walk-in Interview

Location

View the interview location using the link below:

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NEW FAIRMOUNT HOTEL

WE ARE HIRING

Experienced Receptionist

Position

1. Receptionist – Livingstone Based (1 Position)

Qualifications

• Tertiary qualification & fair experience.
• Hardworking, focused, skilled and dynamic.

How to Apply

Interested candidates should send their application to:

fairmount_operations@yahoo.com

Location: Livingstone, Southern Province, Zambia.

⚠️ Legitimate employers do not charge candidates fees to secure employment. Be cautious of anyone requesting payment in exchange for a job offer.

Receptionist

Looking for a lady to work as a Receptionist.

Requirements

• Very good spoken English.
• Grade 12 certificate..
• Very physically clean and presentable.
• Must be staying within a walkable distance of International School of Lusaka near Showgrounds.
• Female, aged between 20 and 25 years.
• Driver's licence is an added advantage

⚠️ Legitimate employers do not charge candidates fees to secure employment. Be cautious of anyone requesting payment in exchange for a job offer.

Are you hardworking, reliable, organized, and ready for a new opportunity? Skalu Cleaning Services and Fumigation Limited is looking for suitable candidates to join our growing team!

Join the Skalu team and grow your career with us!

JOB VACANCY: CUSTOMER SERVICE OFFICER

Crown Peak Games Limited, a fast-growing gaming and entertainment company, is seeking a friendly, professional, and customer-focused Customer Service Officer to join our team in Lusaka.

The successful candidate will be responsible for providing excellent customer support, responding to customer enquiries, resolving issues, and ensuring a positive customer experience across our gaming and entertainment services.

KEY RESPONSIBILITIES

• Respond to customer enquiries through phone calls, WhatsApp, social media, and other communication channels.
• Assist customers with enquiries relating to games, tickets, payments, promotions, bonuses, and jackpots.
• Handle and resolve customer complaints professionally and efficiently.
• Provide accurate information about Crown Peak Games products, promotions, and services.
• Record and maintain accurate customer interaction and complaint records.
• Escalate complex customer issues to the relevant department when necessary.
• Follow up on unresolved customer queries to ensure timely resolution.
• Maintain a professional and positive relationship with customers.
• Identify recurring customer issues and provide feedback to management.
• Work closely with the Operations, Marketing, and Technical teams to resolve customer-related issues.
• Assist with other customer service and operational duties as assigned.

QUALIFICATIONS

• Grade 12 Certificate is required.
• Diploma or Bachelor's Degree in Business Administration, Marketing, Customer Service, Communications, or a related field will be an added advantage.
• Additional customer service or communication training/certification is an advantage.

REQUIRED SKILLS

• Excellent verbal and written communication skills.
• Strong customer service and interpersonal skills.
• Good problem-solving and conflict-resolution abilities.
• Ability to remain calm and professional when dealing with difficult customers.
• Good computer literacy and ability to use Microsoft Office and Google Workspace.
• Familiarity with WhatsApp and other digital communication platforms.
• Strong attention to detail and accurate record keeping.
• Good organisational and time-management skills.
• Ability to work independently and as part of a team.
• Professional, friendly, patient, and customer-oriented attitude.

EXPERIENCE

• Previous experience in customer service, call centre, reception, sales, or a similar customer-facing role is preferred.
• Experience handling customer enquiries and complaints will be an added advantage.
• Experience in the gaming, entertainment, telecommunications, media, or related industry will be an added advantage.

HOW TO APPLY

Interested candidates who meet the above requirements should submit their CV and a brief cover letter to:👇🏿Click the Green button 

Please use "Customer Service Officer" as the subject of your application.

We are looking for talented, driven and passionate professionals to join our client’s team in Lusaka.

CURRENT JOB VACANCIES

1. CHIEF OPERATIONS OFFICER
2. BRANCH MANAGER
3. RECEPTIONIST
4. HR AND ADMIN OFFICER
5. PROCUREMENT AND STORES OFFICER
6. SALES EXECUTIVE

WE OFFER

• Competitive Remuneration
• Professional Growth Opportunities
• A Dynamic and Supportive Team
• A Positive Work Environment
• Career Development

APPLY NOW!

Qualified candidates are invited to send their CVs to:

info@completestaffs.com

CONTACT US

Royal Asian Sunset Resort & Wellness Center is growing its team and looking for passionate people to join its hospitality, wellness and leisure operations.

This is an opportunity for talented, dedicated and service-oriented individuals to join the team and grow their careers within the hospitality industry.

OPPORTUNITIES AVAILABLE

BE PART OF THE EXPERIENCE

LOCATION

APPLY TODAY