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Customer Experience Personnel Job at Africa Automotive Analysis Limited | Nakonde
CUSTOMER EXPERIENCE PERSONNEL
Position: Customer Experience Personnel
Department: Sales And Marketing
Job Type: Contract, Full Time
Location: Nakonde, Zambia
JOB SUMMARY
Provide professional, efficient and customer-focused service to all clients visiting Africa Automotive Analysis. Be the first point of contact, guide clients through vehicle inspection process, handle inquiries, complaints and feedback.
REQUIREMENTS / QUALIFICATIONS
- Full Grade 12 School Certificate - Required.
- Diploma/Degree or certificate in Public Relations /Marketing/Customer Service /Business Administration - Required.
- Any other related course is an added advantage.
- Minimum 1 year work experience with a reputable organization.
KEY DUTIES
- Provide professional and efficient service to clients.
- Build and maintain positive customer relationships.
- Handle customer complaints and follow up.
- Monitor customer waiting times.
- Give feedback on customer reactions to services.
SKILLS REQUIRED
- English, Bemba, Nyanja spoken and written. Other local languages added advantage.
- Strong problem-solving and communication skills.
- Detail-oriented and good at multitasking.
- Customer-focused mindset.
HOW TO APPLY
Send 1 document to:
Include:
- Application letter
- CV
- Grade 12 Certificate
- Diploma/Certificate
- Certified NRC Copy
CLOSING DATE
15/09/2026
⚠️ Recruitment Notice
Applicants are advised not to pay money to anyone for recruitment, job placement, interviews, employment or any recruitment-related service.
Published by ENB Enterprise
https://enbenterprise.blogspot.comData Entry Personnel Job at Africa Automotive Analysis Limited
DATA ENTRY PERSONNEL
Position: Data Entry Personnel
Department: Data Entry
Job Type: Contract, Full Time
Location: Nakonde, Zambia
JOB SUMMARY
Accurately capture and update vehicle inspection data in the system. Ensure all data is complete, accurate and verified to support vehicle inspection.
REQUIREMENTS / QUALIFICATIONS
- Full Grade 12 School Certificate.
- Diploma or Degree in ICT / Mathematics / Statistics.
- Any related field is an added advantage.
- Minimum 1 year work experience with a reputable organization.
KEY DUTIES
- Capture and update vehicle inspection data.
- Generate and issue inspection documents and reports.
- Maintain accurate inspection records, documents and photos.
- Follow company data management and quality procedures.
TECHNICAL SKILLS REQUIRED
- Computer literacy: Word, Excel, Internet.
- Data entry proficiency and good typing speed.
- Knowledge of database and information management systems.
- Strong attention to detail and accuracy.
- Good communication and teamwork.
HOW TO APPLY
Send 1 document to:
Include:
- Application letter
- CV
- Grade 12 Certificate
- Diploma/Certificate
- Certified NRC Copy
CLOSING DATE
15/09/2026
📍 NAKONDE, ZAMBIA • CONTRACT, FULL TIME
⚠️ Recruitment Notice
Applicants are advised not to pay money to anyone for recruitment, job placement, interviews, employment or any recruitment-related service.
Published by ENB Enterprise
https://enbenterprise.blogspot.com