Kids Bay Zambia is looking for motivated and customer-focused individuals to join the team as Sales Assistant Personnel.

REQUIREMENTS

• Age: 18–35 years.
• Must be able to utilise social media platforms for sales.
• Experience or knowledge in online sales and customer service.
• Valid NRC.
• Updated CV.

KEY SKILLS

HOW TO APPLY

Applicants should submit their application documents in person at:

DOCUMENTS TO BRING

• Updated CV
• Valid NRC

JOIN OUR TEAM AS A CALL CENTRE AGENT

This position reports to a Team Leader.

D2C Telcare Limited is looking for motivated individuals who are passionate about customer service and eager to make a real impact in a fast-paced environment.

The ideal candidate should be confident, adaptable and ready to grow while delivering professional and empathetic customer interactions.

JOB PURPOSE

As a Call Centre Agent, your role will be to:

• Handle customer enquiries with professionalism and empathy.
• Resolve issues quickly while ensuring a positive customer experience.
• Promote products and services that meet customer needs.
• Meet performance goals and support customer retention.
• Conduct tele-collections.

REQUIREMENTS

• Grade 12 Certificate is the minimum requirement.
• A degree is an added advantage.
• Ability to speak multiple languages.
• Excellent spoken and written communication skills.
• Clear and confident ability to explain product and service benefits.
• Persuasive and engaging approach when dealing with customers.
• Flexibility to adapt to changing sales strategies and market conditions.

KEY COMPETENCIES

HOW TO APPLY

Interested candidates should send their application to:

Only shortlisted candidates will be contacted.

If you do not hear from D2C Telcare within four weeks of the closing date, please consider your application unsuccessful.