Assistant Loan Officer

STARTER FINANCE is a fast-growing financial institution with several branches throughout Zambia. We provide finance solutions with flexible payment terms to our esteemed clients.

We are currently looking for the services of Assistant Loan Officers to bring additional value to our already existing strong team.

Key Responsibilities

1. Work with the Loan and Finance team to process applications and facilitate loan disbursement in accordance with the loan disbursement procedures.
2. Prepare daily, weekly, and monthly loan disbursement reports for the branch.
3. Prepare Bank/PMEC recovery file for the branch.
4. Update the PMEC files for all the branches as directed by the Supervisor.
5. Provide loan financial services to clients to increase loan disbursement and recovery.
6. Undertake marketing field work and make reports to the Supervisor.
7. Make routine calls and texts to clients, reminding them to make a payment and refinance.
8. Update the daily call log and report to the directors.
9. Ensure that all the requirements for the branch are brought to the attention of the supervisor.
10. Attend all the meetings as requested by the directors and supervisor and contribute.
11. Communicate clearly with clients.
12. Help clients fill in loan forms and explain what documents are needed.
13. Keep accurate records of client information and loan files.
14. Provide customer support by responding to client queries and providing quick support.
15. Any other duties as assigned by the directors, managers, or supervisor.

Requirements

• Must have a full grade GCE certificate.
• Diploma in Banking & Finance, Marketing, Business Administration, or any related field.
• Should have excellent communication skills.
• Should be detail-oriented and be able to work in a target-driven work environment.
• Should have good problem-solving and analytical skills.
• Ability to work independently as well as in a team.
• Ability to Multi-task.

Tandizani Solutions Zambia Ltd. is a leading financial services provider seeking qualified and driven individuals to join our growing lending team.

1. SENIOR LOAN OFFICER

Key Responsibilities:

• Assess and appraise loan applications for individuals and SMEs
• Manage a portfolio of clients and maintain loan book quality
• Approve loans within delegated authority and recommend to management
• Monitor repayments, manage arrears, and drive recovery
• Mentor and supervise Assistant Loan Officers
• Build and maintain strong client relationships
• Ensure compliance with company policies and regulatory requirements

Requirements:

• Diploma/Degree in Banking, Finance, Economics, or related field
• Minimum 2-3 years lending experience in microfinance/banking
• Previous senior role experience is an added advantage
• Strong credit and financial analysis skills
• Excellent negotiation, communication, and leadership skills
• Valid driver’s license. Field work required
• Target-driven with high integrity

2. ASSISTANT LOAN OFFICER

Key Responsibilities:

• Source new clients through field marketing and referrals
• Conduct client appraisals, business visits, and data collection
• Prepare loan applications and ensure proper documentation
• Support loan disbursements and follow up on repayments
• Assist with collections and maintain accurate client records
• Provide excellent customer service

Requirements:

• Certificate/Diploma in Business, Banking, Finance, or related field
• 1-2 years experience in lending, sales, or customer service is an advantage
• Good numeracy and computer skills
• Self-motivated, outgoing, and able to work in the field
• Valid driver’s license. Own transport is an added advantage
• Integrity and ability to meet targets

HOW TO APPLY

Interested candidates should submit a CV, cover letter, and copies of certificates to:

Email: tandiza.solutions@gmail.com

Or hand deliver to: Plot No. 989, New Avondale, Lusaka

Closing Date: 8th September 2026

Only shortlisted candidates will be contacted.