PRIVACY POLICY


ENB Enterprise

Privacy Policy

Effective date: 1 September 2026  ·  Last reviewed: 1 September 2026

ENB Enterprise (“ENB Enterprise,” “we,” “us,” or “our”) operates a platform connecting job seekers, employers, businesses, advertisers, and publishers across Zambia and beyond with vacancies, training, tenders, funding opportunities, and career support. This Privacy Policy explains what personal data we collect, why we collect it, how we use and protect it, and the rights you have over it. It applies to our website, mobile experiences, WhatsApp and other messaging channels, and all related services (together, the “Services”).

We are committed to handling personal data lawfully, fairly, and transparently, in line with Zambia’s Data Protection Act No. 3 of 2021 and, where applicable to our users and partners, the EU General Data Protection Regulation (GDPR) and other comparable international data protection standards.

At a Glance

Data controller ENB Enterprise
Contact Inquiries@enbenterprise.com 
Governing law Zambia Data Protection Act No. 3 of 2021, with reference to GDPR and OECD privacy principles
Who this applies to Employers, job seekers, advertisers, publishers, and general website visitors
Your core rights Access, correction, deletion, restriction, objection, portability, and withdrawal of consent

This section is a summary only. The full policy below sets out complete details.

1. Who We Are and Scope of This Policy

ENB Enterprise acts as the data controller for the personal data described in this Policy, meaning we determine the purposes and means of processing that data. Where we work with third-party service providers who process data on our behalf (for example, hosting, analytics, or payment providers), those providers act as data processors under our instructions and are bound by appropriate confidentiality and security obligations.

This Policy covers five groups of stakeholders who interact with ENB Enterprise, each addressed in its own section below:

  • Employers — businesses and organisations posting vacancies or sourcing talent.
  • Job Seekers — individuals seeking employment, training, or career opportunities.
  • Advertisers — businesses running promotional campaigns on our platform.
  • Publishers — content and distribution partners.
  • General Visitors — anyone browsing enbenterprise.com without registering.

2. Our Legal Basis for Processing Personal Data

We only process personal data where we have a valid legal basis to do so. Depending on the activity, this may be:

  • Consent — you have given clear, informed, and freely given permission (for example, sharing your CV with a specific employer).
  • Contract — processing is necessary to provide a service you have requested (for example, matching you to a job you applied for).
  • Legal obligation — we must process data to comply with Zambian law or another applicable regulation.
  • Legitimate interest — processing is reasonably necessary for our operations (for example, fraud prevention or service improvement) and does not override your rights and freedoms.

Where we rely on consent, you may withdraw it at any time without affecting the lawfulness of processing carried out before withdrawal.

3. Employers: Confidential, Compliant, and Impact-Driven

Purpose: to enable fast, precise hiring while protecting your business intelligence and confidential recruitment information.

Data we collect
  • Company and contact details, including HR or hiring-manager contacts.
  • Job descriptions, hiring requirements, and candidate evaluations you provide.
  • Records of your communications with ENB Enterprise.
How we use it
  • To match you with pre-screened, suitably qualified candidates.
  • To generate recruitment reports, talent analytics, and market insights.
  • To facilitate secure communication between you and candidates.
Protections & compliance
  • Candidate resumes and interview records are encrypted in storage and in transit.
  • Access is restricted to authorised ENB Enterprise staff on a need-to-know basis.
  • Processing follows the principles of the Zambia Data Protection Act, 2021, and, where relevant, GDPR.
Retention
  • Recruitment records are retained only as long as necessary to fulfil the hiring purpose or as required by law, after which they are securely deleted or anonymised.

4. Job Seekers: Secure, Transparent, Career-Focused

Purpose: to empower your career growth while keeping your personal data private and under your control.

Data we collect
  • Personal identifiers, contact details, and professional background.
  • Skills assessments, CVs, portfolios, and references you submit.
  • Your application history and stated preferences.
How we use it
  • To connect you with relevant job opportunities in Zambia and internationally.
  • To provide career advice, skills-development resources, and role alignment.
  • To share your data with employers only where you have given explicit consent.
Protections & compliance
  • Your personal documents are encrypted, with access strictly limited to authorised staff.
  • You retain control over your data — you may update, restrict, or request deletion of it at any time.
  • We apply continuous monitoring to maintain GDPR-aligned protection wherever you are located.
Retention
  • Profile and application data is kept while your account is active, or as long as needed to provide the Services, after which it is deleted or anonymised unless we are required to retain it by law.

5. Advertisers: Targeted, Compliant, Insightful

Purpose: to deliver effective advertising campaigns without compromising the privacy of individual users.

Data we collect
  • Campaign preferences and objectives you provide.
  • Engagement metrics such as clicks, impressions, and conversions, collected in aggregate and anonymised form.
  • Contact details needed for campaign management.
How we use it
  • To optimise campaigns for engagement and return on investment.
  • To provide anonymised audience insights for strategic planning.
  • To help ensure campaigns reach relevant audiences without exposing any individual user’s personal data.
Protections & compliance
  • Individual user data is anonymised before any sharing with advertisers.
  • Campaign data is stored securely to prevent unauthorised access.
  • We follow applicable international marketing and data-privacy standards, including restrictions on cross-border data transfer.

6. Publishers: Responsible, Insightful, Collaborative

Purpose: to support content delivery, partnerships, and monetisation in a secure and accountable way.

Data we collect
  • Partnership information, publication schedules, and analytics.
  • Performance metrics such as views, clicks, and reader engagement.
  • Contact and billing information.
How we use it
  • To facilitate secure collaboration on campaigns, content, and sponsorships.
  • To provide reports and analytics that help optimise performance.
  • To share aggregated, anonymised insights for trend analysis and strategic planning.
Protections & compliance
  • Access to partner data is limited to authorised staff.
  • All performance metrics are anonymised before being reported to any third party.
  • We process this data in line with the Zambia Data Protection Act, 2021, GDPR, and other applicable international standards.

7. Cookies and Similar Technologies

Our website may use cookies and similar technologies (such as pixels and local storage) to remember your preferences, understand how visitors use our Services, and support essential site functionality. Where required by law, we will ask for your consent before setting non-essential cookies, and you can manage or withdraw cookie preferences through your browser settings at any time.

8. How We Share Personal Data

We do not sell personal data. We may share personal data only in the following circumstances:

  • With your explicit consent — for example, sharing a job seeker’s CV with a specific employer.
  • With trusted service providers who process data on our behalf under written confidentiality and security obligations (for example, hosting or communication platforms such as WhatsApp).
  • To comply with a legal obligation, court order, or lawful request from a competent authority.
  • To protect the rights, property, or safety of ENB Enterprise, our users, or the public, in line with applicable law.
  • As anonymised or aggregated data that cannot reasonably be used to identify you (for example, in market or performance reports).

9. International Data Transfers

Because ENB Enterprise connects users across Zambia and internationally, personal data may occasionally be transferred to, stored, or processed in countries other than your own. Where this occurs, we take steps to ensure an adequate level of protection, consistent with the Zambia Data Protection Act’s requirements for cross-border transfers and, where applicable, GDPR safeguards such as standard contractual clauses or equivalent protections.

10. How We Protect Your Data

    • Encryption — personal data is encrypted in transit and, where appropriate, at rest across our platforms.
    • Limited access — only trained personnel with a legitimate business need may access sensitive data.
    • Regular audits — we continually review and improve our security practices and safeguards.
    • Incident response — we maintain procedures to detect, investigate, and respond promptly to any data security incident, and will notify affected individuals and relevant authorities where required by law.

    11. Your Rights Over Your Data

    Subject to applicable law, you have the right to:

    • Access the personal data we hold about you.
    • Correct (rectify) inaccurate or incomplete data.
    • Request deletion (erasure) of your data, where applicable.
    • Restrict or object to certain processing of your data.
    • Receive your data in a structured, commonly used, machine-readable format (data portability).
    • Withdraw consent at any time, without affecting processing carried out before withdrawal.
    • Lodge a complaint with the Office of the Data Protection Commissioner in Zambia, or another relevant supervisory authority, if you believe your data has been mishandled.

    To exercise any of these rights, please contact us using the details in the “Contact & Support” section below. We aim to respond to all verified requests promptly and within any timeframe required by applicable law.

    12. Children’s Privacy

    Our Services are intended for individuals who are legally permitted to enter into employment or business relationships in their jurisdiction. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected data from a child without appropriate consent, we will take steps to delete it promptly.

    13. Data Retention

    We retain personal data only for as long as necessary to fulfil the purposes described in this Policy, meet our contractual and legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymise it.

    14. Changes to This Policy

    We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the revised Policy on this page with an updated effective date, and where changes are significant, we will provide additional notice.

    15. Contact & Support

    For any questions, concerns, or requests regarding your personal data or this Policy, please contact us:

    We are committed to providing prompt, clear, and professional responses, tailored to your role as an employer, job seeker, advertiser, publisher, or visitor, and to the specific nature of your request.