A Credit Officer within the Credit department is tasked with onboarding clients, evaluating clients application against numerous metrics and consequently managing a portfolio of clients throughout the life cycle of the loan.

Core Responsibilities

• Contacting customers and informing them of their overdue bills.
• Negotiating suitable payment plans.
• Maintaining customer payment records.
• Writing demand letters and final notice warnings to customers when payments are not being made.
• Responding to customer queries.
• Liaise with customers to determine their needs and recommend the right loan products to help meet their goals
• Maintain an active knowledge base of all of the organization's loan products and an understanding of the qualifications required of each applicant
• Identify and recommend products that meets the customer’s needs and the organization's lending guidelines
• Review active loan files each day to determine if any documents are missing or what can be done to help the process along
• Utilize professional judgement to determine which potential borrowers represent good risk opportunities for the organization
• Manage a portfolio of clients throughout the lifecycle of the loan

Qualifications

• Degree or diploma in Banking and finance, or any related field
• Excellent communication and customer service skills
• Strong attention to detail and a mind for numbers
• Computer Literate
• Driving License will be an added advantage

How to Apply

To apply, please send your application to:

creditcarezm@gmail.com

Please indicate the name of the position in the subject line of the e-mail: Loan Officer