Job Summary

Reports to Data Coordinator. Working with the District Health Information Officers, as well as District Focal Point Persons, this position involves the collection and entry of patient data into paper-based and electronic data collection tools.

Location: Chibombo, Chilanga, Chipata, Choma, Chongwe, Kabwe, Kafue, Kalumbila, Kaoma, Kasama, Katete, Kitwe, Livingstone, Ludanzi, Lusaka, Mansa, Mbala, Mongu, Mpika, Mufulira, Mukushi, Mumbwa, Ndola, Serenje - Chibombo District, Central Province.

Main Duties

• Enters all patient interaction data in an accurate and timely manner from all service points as guided by SOPs and associated relevant documentation
• Have a good understanding of all data being collected and associated performance indicators for each program area
• Capacity building of MoH staff in data entry, retrieval, analysis, visualization and reporting using DHIS2.
• Ensures accurate and complete data is submitted on time
• Responds to all routine and ad-hoc data queries and verifications promptly
• Provides data and M&E support to health facility staff and CIDRZ in-house clinical staff
• Provides weekly and monthly data collection reports, highlighting challenges and success
• Assists clinical staff in ensuring all registers are available and fully updated; participating in the compilation of NTLP Monthly reports at the facility and ensuring there is consistent reporting across all facility reports
• Works with District Health Information Officer/ Facility TB Focal Point persons, Facility In-Charges to initiate and actively participate in facility data review meetings
• Actively participate in the compilation of weekly situation room data as guided by the Provincial Data coordinator
• Attends all weekly meetings as requested by facility or CIDRZ staff
• Be collaborative with facility staff ensuring facility performance and targets are shared with facility in-charge and displayed at visible locations within facility
• Assist in the improvement of all data collection tools by providing feedback for improvements and new feature inclusions
• Handles patient data with utmost confidentiality and follow the set data safety procedures as specified
• Any other duties as may arise that are requested by the supervisors.

Qualifications

• Grade 12 Certificate
• Diploma in Computer Studies, M&E, Social Sciences or related fields
• 1 Year data entry experience
• Experience in data quality management
• Good understanding of SmartCare, Yathu, FIMS and DHIS2 will be an added advantage
• Good understanding of SmartCare will be an added advantage

Suitably qualified candidates are invited to apply. However, only shortlisted candidates will be contacted.

How to Apply

Interested candidates should apply through the official CIDRZ careers portal:

Application Deadline: 15 September 2026

ABOUT US

Right to Care Zambia (RTCZ) has been at the forefront of public health innovation since our incorporation in 2016, providing high-impact Technical Assistance and Direct Service Delivery in partnership with the Ministry of Health. Headquartered in Lusaka, we currently operate across four provinces i.e., Lusaka, Luapula, Muchinga, and Northern, bringing quality healthcare closer to communities.

Guided by our 2023-2027 strategic plan, we are committed to strengthening health systems and improving lives through comprehensive HIV/AIDS prevention, care, and treatment, maternal and child health, and rapid epidemic response. Our integrated approach also includes malaria and TB control, public health research, Social Behaviour Change, pharmaceutical supply chain management, and addressing non-communicable diseases. As we continue to grow, we remain dedicated to excellence, collaboration, and sustainable impact in every community we serve.

ABOUT THE POSITION

QUALIFICATIONS AND EXPERIENCE

Minimum Required Qualifications and Experience:

• Diploma in IMIS, ICT, Public Health or Social sciences
• 2 years' experience in M&E working in a health facility
• 1-year field experience with questionnaire and survey data
• SmartCare Knowledge and experience
• Working knowledge of HIV/AIDs
• Experience in Microsoft office suite

Desirable Qualifications and Experience:

• Bachelor's Degree IMIS, ICT or Social sciences
• 3 years' experience in M & E working in a health facility
• Entering & Interpretation of health information systems (HMIS)

TECHNICAL AND BEHAVIOURAL COMPETENCIES

• Problem-Solving Skills
• Business Savvy
• Service Minded
• Good Communication Skills
• Planning and Organization
• Influencing Skills
• Initiative
• Resourcefulness

KEY PERFORMANCE AREAS

• Participate in collection and analysis of data from the health facilities (Both Static & satellite facilities)
• Ensure accurate and timely data entry in SmartCare and facility registers in all service delivery points
• Stay updated on all aspects of SmartCare, DHIS II and other systems implementation, including version upgrades, user training, installation procedures, data cleaning procedures, reporting functionalities, and flow of dispatches.
• Ensure all patient files are filed correctly
• Maintain appointment records for patients on ART and retrieve all files for patients to be seen
• Respect patient confidentiality at all times
• Resolve inconsistencies and verification of Daily, weekly, monthly, and quarterly reports generated by health facility.
• Disseminate Facility Information at weekly, monthly and Quarterly Review and Assessment meetings
• Assist Action HIV team with data validation and data cleaning on weekly, monthly, and Quarterly basis, including addressing any queries, gaps, and errors.
• Participate in quarterly data quality audits.
• Compile Daily, Weekly, monthly, and quarterly Action HIV/MOH reports within deadlines
• Submit on weekly and monthly basis, Performance reports
• Assist Action HIV team on monthly basis with updating facility data dashboards and cascades and compiling/presenting graphs on indicators relating to various programmatic reviews and planning meetings.
• Conduct facility level data analysis and interpretation of results.
• Stay informed of Action HIV reporting requirements and procedures relating to HIV, including the relevant health information system policies, facility-Level and district level SOPs, ART M&E SOP, HMIS policies and SOPs, and the seven organizational objectives.
• Cascades and run charts
• Co (assist) in capacity building to stakeholders including mentoring of HCWs on SmartCare usage and HIA/DoS indicators
• Capacitate facility staff to enhance the understanding of data and data usage for identifying gaps in clinical service delivery, decision-making, program improvements, and target-setting

APPLICATION PROCEDURE

Applications in the form of a cover letter and CV must be submitted to Vacancy9@righttocare.org NOT later than 21 August 2026

Only shortlisted candidates will be contacted

DISCLAIMER

By applying for the above-mentioned position, you consent to Right to Care to conduct qualification, ID, criminal and reference checks (internal and external) which forms part of the Company's recruitment policy and procedure. Should you not receive a response to your application from Right to Care within one month of this advert being placed, kindly consider your application as being unsuccessful.

Only applicants meeting the strict criteria outlined above will be contacted as part of the shortlisting process. Right to Care reserves the right to withdraw the vacancy at any time for whatever reason.

Right to Care is an equal opportunity affirmative action employer.