About the Role

We are seeking a highly organized, trustworthy, and customer-focused Cashier to join our team. The successful candidate will be responsible for receiving and processing premium payments, issuing receipts, maintaining accurate financial records, reconciling daily collections, and supporting customers with payment-related queries.

The role requires excellent numerical skills, attention to detail, and a commitment to maintaining the highest standards of financial integrity and customer service.

Key Responsibilities

• Receive and process cash, cheque, bank transfer confirmations, and electronic payments from customers.
• Issue official receipts for all transactions accurately and promptly.
• Record all collections and payments in the relevant accounting and insurance systems.
• Perform daily reconciliation of cash collections, receipts, and banking records.
• Prepare daily, weekly, and monthly cash collection reports.
• Bank cash collections in line with company policies and procedures.
• Ensure accurate allocation of premium payments to client accounts.
• Handle customer payment inquiries professionally and efficiently.
• Maintain proper filing and safekeeping of financial records and supporting documents.
• Assist with internal and external audit requirements.
• Identify and report any discrepancies, irregularities, or fraudulent activities.
• Ensure compliance with company policies, financial controls, and regulatory requirements.

Qualifications and Experience

• Degree in Accounting, Finance, Business Administration, or a related field.
• Minimum of 2 years' experience in a cashiering, finance, accounts receivable, or similar role.
• Experience within the insurance, banking, financial services, or related sector will be an added advantage.
• Knowledge of cash management and reconciliation procedures.
• Proficiency in Microsoft Excel and financial/accounting systems.
• Membership with ZICA.

Skills and Competencies

• Strong numerical and analytical skills.
• High level of accuracy and attention to detail.
• Excellent customer service and interpersonal skills.
• Strong integrity, honesty, and accountability.
• Good communication skills, both written and verbal.
• Ability to work under pressure and meet deadlines.
• Strong organizational and record-keeping skills.

How to Apply

Interested candidates who meet the above requirements should submit their application letter, detailed CV, and copies of ZAQA certified relevant qualifications to judy.lungu@swiftinsurance.co.zm by Monday, 5th October 2026.

Only shortlisted candidates will be contacted.