We're Hiring: Human Resource Intern

Marcopolo Tiles is looking for a motivated and eager-to-learn Human Resource Intern to join the team in Lusaka, Zambia.

• Experience: 0–1 year of work experience. Prior experience beyond the stated range is not required.
• Qualification: Bachelor’s degree in Human Resource Management, Business Administration, Psychology or a related field. The position is aimed at a recent graduate.
• Reporting: Works with and reports through the HR team, with day-to-day supervision assigned by the company.

Job Purpose

To support the HR team in day-to-day operations, gain practical experience in human resource management, and contribute to the effective implementation of HR policies and programmes across the organisation.

Key Responsibilities

• Assist with recruitment and selection activities, including vacancy postings, CV screening and interview scheduling.
• Support onboarding and induction arrangements for new employees.
• Help maintain employee records and HR documentation with care and appropriate confidentiality.
• Assist in preparing HR reports and tracking staff information.
• Support employee engagement, welfare and related HR activities.
• Participate in HR projects and provide general administrative support as required.
• Respond to routine requests courteously and refer sensitive or complex matters to the appropriate HR team member.
• Follow company policies, protect confidential information and handle personal records responsibly.

Skills & Competencies

• Good communication and interpersonal skills.
• Strong organisation and time management.
• Computer literacy, including Microsoft Word, Excel and PowerPoint.
• Eagerness to learn, a proactive approach and ability to contribute as part of a team.
• Interest in people, HR practice and personal development.
• Discretion and attention to detail when handling records and information.

Key Performance Indicators

The internship may be reviewed through the accuracy and timely completion of assigned administrative tasks, completeness and careful handling of HR records, support provided for recruitment and onboarding activities, responsiveness to the HR team, and progress in learning agreed HR processes. Expectations will reflect the intern’s level and assigned learning objectives.

Working Conditions

The role is based in Lusaka, Zambia, and involves supporting the HR team and interacting with colleagues as assigned. The intern is expected to handle employee information discreetly, follow company procedures and seek guidance when unsure. Any internship duration, schedule or other engagement terms will be communicated separately by the company.

How to Apply

Send your CV and a cover letter to:

Email: careers@marcopolotileszm.com

Indicate the position and your name in the subject line.

Example: HR Intern – [Your Name]

Deadline: 9 October 2026

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